| 1. I could reach R&A office easily. | | | | | |
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| 2. I feel R&A has a strong foundation of knowledge and staff is well trained. | | | | | |
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| 3. My questions or review notes are answered clearly & timely. | | | | | |
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| 4. I feel comfortable with the firms’ credentials. | | | | | |
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| 5. R&A staff was professional and friendly. | | | | | |
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| 6. R&A made helpful suggestions that added value. | | | | | |
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| 7. R&A expressed concerns or questions timely. | | | | | |
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| 8. Overall, I am satisfied with the services received. | | | | | |
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| 9. I would recommend R&A services to business associates. | | | | | |
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| 10.R&A stays up-to-date with new laws and regulations that affect my organization. | | | | | |
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| 11.R&A is making a positive contribution to my business? | | | | | |
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| 12.I trust R&A staff. | | | | | |
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| 13.R&A has the latest technical tools. | | | | | |
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| 14.R&A contacts me periodically to update me on the project’s progress. | | | | | |
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| 15.R&A provides good business advice and recommendations. | | | | | |
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| 16.I am aware that R&A also provides Temp Accounting Staff, consulting, merger analysis, policies and procedures reviews. | | | | | |
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