Thirdmile Christian Music Download Survey
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1. Customer feedback
Thanks for taking the time to complete our survey. There are 9 questions below, which have been taking most people 5 minutes to complete.
1
. How did you discover Thirdmile.com?
How did you discover Thirdmile.com?
Blog
Friend or colleague
Search engine (e.g. Google, Yahoo!)
Facebook
Twitter
Other (please specify)
2
. How would you feel if you could no longer use Thirdmile.com
How would you feel if you could no longer use Thirdmile.com
Very disappointed
Somewhat disappointed
Not disappointed (it really isn’t that useful)
N/A - I no longer use Thirdmile.com
Please help us understand why you selected this answer.
3
. What would you likely use as an alternative if Thirdmile.com were no longer available?
What would you likely use as an alternative if Thirdmile.com were no longer available?
I probably wouldn’t use an alternative
I would use:
4
. How do you feel about having to purchase Thirdmile Credits to download music?
How do you feel about having to purchase Thirdmile Credits to download music?
Simple and easy to understand
Good value for money
Confusing and complicated
I'd like to know how much I'm paying for each track or album
I don't know what the credit system is
Other (please specify)
5
. What is the primary benefit that you have received from Thirdmile.com?
What is the primary benefit that you have received from Thirdmile.com?
6
. What type of person do you think would benefit most from Thirdmile.com?
What type of person do you think would benefit most from Thirdmile.com?
7
. Have you recommended Thirdmile.com to anyone?
Have you recommended Thirdmile.com to anyone?
No
Yes (Please explain how you described it)
8
. How can we improve Thirdmile.com to better meet your needs?
How can we improve Thirdmile.com to better meet your needs?
9
. Would it be okay if we followed up by email to request a clarification to one or more of your responses?
Would it be okay if we followed up by email to request a clarification to one or more of your responses?
No
Yes (please enter the best email address to contact you by)
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