HSU SPF Services Survey

1. What's your position with HSU/SPF?
2. How satisfied are you with these Pre-Award services?
Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedN/A
Assistance with identifying funding opportunities
Ease of understanding Institutional Routing process
Budget preparation assistance
Editing/critiquing proposals
Advice on compliance issues such as IRB and IACUC (i.e. how to register, explanation of requirements, etc..)
Availability of staff
Helpful, courteous attitude of Pre-Award Specialists
Overall rating/this section
3. How satisfied are you with these Post-Award (Grant Analyst) services:
Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedN/A
Orientation meetings for new P.I.’s
Reminders of key reporting dates/grant requirements
Explanation of P.I.’s administrative responsibilities
Explanation of SPF’s administrative responsibilities
Usefulness of budget reports for project management (OBI)
Understandable format of monthly budget reports (OBI)
Availability of Grant Analysts
Helpful, courteous attitude of staff
4. How satisfied are you with these Management services?
Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedN/A
Communication of policy/procedure changes to P.I.’s and staff
Willingness to listen and work towards mutually agreeable solutions
Progress on becoming a self-sustaining research auxiliary
Accessibility of Director
Accessibility of Dean
5. How satisfied are you with these other services provided?
Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedN/A
Usefulness of website/electronic forms
Ease of understanding appointment process for new employees
Ease of understanding payroll process
Timely processing of check requests, travel claims, etc...
Clear/consistent explanations given from staff regarding process/procedures
Overall problem resolution by staff
Helpful, courteous attitude of front office staff
6. What aspect (if any) of the Sponsored Programs Foundation is the most improved, compared to two years ago?
7. Do you have any additional suggestions?
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