Are You Satisfied
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1. Are You Satisfied

Didsbury Municipal Labrary wants to give you, the customer; the best possible service. We are conducting a customer satisfaction survey to find out what you think.

It will take about 2 minutes to fill out.

1. How satisfied are you with..

	Not at All Satisfied	Very Little Satisifed	Moderately Satisfied	Very Satisfied	Completely Satisfied
Library staff (knowledge, helpfulness, ect.)?	*How satisfied are you with.. Library staff (knowledge, helpfulness, ect.)? Not at All Satisfied	Library staff (knowledge, helpfulness, ect.)? Very Little Satisifed	Library staff (knowledge, helpfulness, ect.)? Moderately Satisfied	Library staff (knowledge, helpfulness, ect.)? Very Satisfied	Library staff (knowledge, helpfulness, ect.)? Completely Satisfied
The collection of library materials (books, magazines, CD'S, videos, ect.)?	The collection of library materials (books, magazines, CD'S, videos, ect.)? Not at All Satisfied	The collection of library materials (books, magazines, CD'S, videos, ect.)? Very Little Satisifed	The collection of library materials (books, magazines, CD'S, videos, ect.)? Moderately Satisfied	The collection of library materials (books, magazines, CD'S, videos, ect.)? Very Satisfied	The collection of library materials (books, magazines, CD'S, videos, ect.)? Completely Satisfied
Information services where staff answer your questions or help you find books, ect?	Information services where staff answer your questions or help you find books, ect? Not at All Satisfied	Information services where staff answer your questions or help you find books, ect? Very Little Satisifed	Information services where staff answer your questions or help you find books, ect? Moderately Satisfied	Information services where staff answer your questions or help you find books, ect? Very Satisfied	Information services where staff answer your questions or help you find books, ect? Completely Satisfied
The library's facilities (e.g., convenience, cleanliness, location?	The library's facilities (e.g., convenience, cleanliness, location? Not at All Satisfied	The library's facilities (e.g., convenience, cleanliness, location? Very Little Satisifed	The library's facilities (e.g., convenience, cleanliness, location? Moderately Satisfied	The library's facilities (e.g., convenience, cleanliness, location? Very Satisfied	The library's facilities (e.g., convenience, cleanliness, location? Completely Satisfied
The Library's electronic resources (e.g., Library Website, In-library access to the internet, magazines on line, ect.)?	The Library's electronic resources (e.g., Library Website, In-library access to the internet, magazines on line, ect.)? Not at All Satisfied	The Library's electronic resources (e.g., Library Website, In-library access to the internet, magazines on line, ect.)? Very Little Satisifed	The Library's electronic resources (e.g., Library Website, In-library access to the internet, magazines on line, ect.)? Moderately Satisfied	The Library's electronic resources (e.g., Library Website, In-library access to the internet, magazines on line, ect.)? Very Satisfied	The Library's electronic resources (e.g., Library Website, In-library access to the internet, magazines on line, ect.)? Completely Satisfied
The Library's hours of opening?	The Library's hours of opening? Not at All Satisfied	The Library's hours of opening? Very Little Satisifed	The Library's hours of opening? Moderately Satisfied	The Library's hours of opening? Very Satisfied	The Library's hours of opening? Completely Satisfied
Overall, how satisfied are you with Didsbury Municipal Library?	Overall, how satisfied are you with Didsbury Municipal Library? Not at All Satisfied	Overall, how satisfied are you with Didsbury Municipal Library? Very Little Satisifed	Overall, how satisfied are you with Didsbury Municipal Library? Moderately Satisfied	Overall, how satisfied are you with Didsbury Municipal Library? Very Satisfied	Overall, how satisfied are you with Didsbury Municipal Library? Completely Satisfied
Did you Find what you were looking for today?	Did you Find what you were looking for today? Not at All Satisfied	Did you Find what you were looking for today? Very Little Satisifed	Did you Find what you were looking for today? Moderately Satisfied	Did you Find what you were looking for today? Very Satisfied	Did you Find what you were looking for today? Completely Satisfied

2. Comments or Suggestions for Improvement:

Comments or Suggestions for Improvement:

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Are You SatisfiedExit this survey

1. Are You Satisfied

1. How satisfied are you with..

2. Comments or Suggestions for Improvement:

Are You Satisfied
Exit this survey