Customer Satisfaction
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1. Default Section
100%
1
. How would you rate the service that you received from our sales department?
How would you rate the service that you received from our sales department?
1.0 - Poor
2.0 - Fair
3.0 - Good
4.0 - Very Good
5.0 - Excellent
Other (please specify)
2
. How would you rate the service that you received from our design department?
How would you rate the service that you received from our design department?
1.0 – Poor
2.0 – Fair
3.0 – Good
4.0 – Very Good
5.0 – Excellent
Other (please specify)
3
. Please rate the quality of the product you received.
Please rate the quality of the product you received.
1.0 – Poor
2.0 – Fair
3.0 – Good
4.0 – Very Good
5.0 – Excellent
Other (please specify)
4
. How would you rate our pricing?
How would you rate our pricing?
1.0 – Poor
2.0 – Fair
3.0 – Good
4.0 – Very Good
5.0 – Excellent
Other (please specify)
5
. How would you rate our quotation times?
How would you rate our quotation times?
1.0 – Poor
2.0 – Fair
3.0 – Good
4.0 – Very Good
5.0 – Excellent
Other (please specify)
6
. How would you rate our delivery times?
How would you rate our delivery times?
1.0 – Poor
2.0 – Fair
3.0 – Good
4.0 – Very Good
5.0 – Excellent
Other (please specify)
7
. Will you be using Pro-Fab in the future for:
1.0 – Poor
2.0 – Fair
3.0 – Good
4.0 – Very Good
5.0 – Excellent
Design
*
Will you be using Pro-Fab in the future for: Design 1.0 – Poor
Design 2.0 – Fair
Design 3.0 – Good
Design 4.0 – Very Good
Design 5.0 – Excellent
Machining
Machining 1.0 – Poor
Machining 2.0 – Fair
Machining 3.0 – Good
Machining 4.0 – Very Good
Machining 5.0 – Excellent
Fabrication
Fabrication 1.0 – Poor
Fabrication 2.0 – Fair
Fabrication 3.0 – Good
Fabrication 4.0 – Very Good
Fabrication 5.0 – Excellent
Electro-Polishing
Electro-Polishing 1.0 – Poor
Electro-Polishing 2.0 – Fair
Electro-Polishing 3.0 – Good
Electro-Polishing 4.0 – Very Good
Electro-Polishing 5.0 – Excellent
Other (please specify)
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