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Member Survey 12/09 - 2/10
1. Banking Preferences
33%
1
. How many years have you been a member of MCCU?
How many years have you been a member of MCCU?
0-5
6-10
11-20
21-30
31-40
40+
2
. What is the most important to you when choosing your financial institution? (check all that apply)
What is the most important to you when choosing your financial institution? (check all that apply)
Convenience
Relationships with people at branches
Local decision making
Rates
Community involvement
Security of your money and data
Credit union (not a bank)
Low fees
Other (please specify)
3
. How many products and/or services do you have with MCCU? (such as checking, savings, loans, debit cards, credit cards, etc.)
How many products and/or services do you have with MCCU? (such as checking, savings, loans, debit cards, credit cards, etc.)
1
2
3
4
5
6+
4
. How many products and/or services do you have with other banks or credit unions?
How many products and/or services do you have with other banks or credit unions?
0
1
2
3
4
5
6+
5
. Are our rates favorable when compared to other financial institutions?
Are our rates favorable when compared to other financial institutions?
Yes
No
6
. We want to help you with all of your financial needs. How can we earn your additional business?
We want to help you with all of your financial needs. How can we earn your additional business?
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