University of Massachusetts Dartmouth Department of Public SafetyCitizens Satisfaction SurveyUniversity of Massachusetts Dartmouth Department of Public SafetyCitizens Satisfaction Survey

1. How are you affiliated with the University of Massachusetts Dartmouth?

How are you affiliated with the University of Massachusetts Dartmouth? Employee - Full time

Employee - Part Time

Employee - Temp

Student - Resident

Student - Commuter

Visitor

2. How many times in the past year have you requested assistance or utilized the services of the UMass Dartmouth Department of Public safety?

How many times in the past year have you requested assistance or utilized the services of the UMass Dartmouth Department of Public safety? I haven't

1 time

2 times

3 times

4 times or more

3. If you have utilized the services of the UMass Dartmouth Department of Public Safety in the past year, what services did you request? Check all that apply.

If you have utilized the services of the UMass Dartmouth Department of Public Safety in the past year, what services did you request? Check all that apply. General Information Report a crime Request medical assistance	Request access into a building/room Request crime prevention information Attend a DPS sponsored event (RAD, crime prevention)
Other (please specify)

4. How satisfied were you regarding the services you received?

How satisfied were you regarding the services you received? Not Satisfied	Satisfied	Highly Satisfied
If not satisfied, please explain:

5. If you have requested the services of the UMass Dartmouth Department of Public Safety, how well did personnel answer your questions / assist you?

If you have requested the services of the UMass Dartmouth Department of Public Safety, how well did personnel answer your questions / assist you? They were NOT able to assist me, I left with unanswered questions

They were able to assist me and answered my questions

They were able to refer me to the appropriate person / office

6. How often do you see a University of Massachusetts Dartmouth Department of Public Safety officer?

	Daily	Weekly	Monthly	Seldom	Never
Patrolling on foot	*How often do you see a University of Massachusetts Dartmouth Department of Public Safety officer? Patrolling on foot Daily	Patrolling on foot Weekly	Patrolling on foot Monthly	Patrolling on foot Seldom	Patrolling on foot Never
Giving parking tickets	Giving parking tickets Daily	Giving parking tickets Weekly	Giving parking tickets Monthly	Giving parking tickets Seldom	Giving parking tickets Never
Patrolling in a vehicle	Patrolling in a vehicle Daily	Patrolling in a vehicle Weekly	Patrolling in a vehicle Monthly	Patrolling in a vehicle Seldom	Patrolling in a vehicle Never
Directing traffic	Directing traffic Daily	Directing traffic Weekly	Directing traffic Monthly	Directing traffic Seldom	Directing traffic Never
Going on patrol with RA's (Resident Assistant)	Going on patrol with RA's (Resident Assistant) Daily	Going on patrol with RA's (Resident Assistant) Weekly	Going on patrol with RA's (Resident Assistant) Monthly	Going on patrol with RA's (Resident Assistant) Seldom	Going on patrol with RA's (Resident Assistant) Never
In an academic building	In an academic building Daily	In an academic building Weekly	In an academic building Monthly	In an academic building Seldom	In an academic building Never
At campus events	At campus events Daily	At campus events Weekly	At campus events Monthly	At campus events Seldom	At campus events Never

7. How concerned are you about crime on campus?

How concerned are you about crime on campus? Not concerned

Somewhat concerned

Concerned

Very Concerned

8. In your personal experience, how would you rate the attitudes and behaviors of members of the UMass Dartmouth Department of Public Safety towards the University community?

In your personal experience, how would you rate the attitudes and behaviors of members of the UMass Dartmouth Department of Public Safety towards the University community? Poor

Fair

Average

Good

Excellent

I have had no personal experience with a department member

9. On what have you based your opinions in this survey? (Check all that apply)

On what have you based your opinions in this survey? (Check all that apply) Personal experience

Observation

Word of mouth

School newspaper/Local newspaper

Television

Other (please specify)

10. Do you have any comments, recommendations or suggestions for improvement for the University of Massachusetts Dartmouth Department of Public Safety?

Do you have any comments, recommendations or suggestions for improvement for the University of Massachusetts Dartmouth Department of Public Safety?

University of Massachusetts Dartmouth Department of Public SafetyCitizens Satisfaction SurveyExit this survey

University of Massachusetts Dartmouth Department of Public Safety
Citizens Satisfaction Survey
Exit this survey