Training Survey

Maple Key Computer Training Centres strives to provide our customers with the best possible service. Please take a moment to complete this short survey so we may better understand your needs and offer you value for your training dollar. Your feedback is very important to us.

*
1. Are you planning to attend any training classes in the next 10 months?

Are you planning to attend any training classes in the next 10 months? Yes

Maybe

*
2. Does your company/department have an active 2011/2012 training budget?

Does your company/department have an active 2011/2012 training budget? Yes

Not sure

3. Are you currently taking courses with another training provider?

Are you currently taking courses with another training provider? Yes

Not sure

4. During the current economic times do you feel that spending on training should:

During the current economic times do you feel that spending on training should: Increase

Remain the same

Decrease

5. What type of lesson format do you prefer? Please check all that apply.

What type of lesson format do you prefer? Please check all that apply. Classroom

Instructor-led

Hands-on

e-learning

Self-taught

Lecture

6. When do you prefer to attend classes?

When do you prefer to attend classes? Daytime

Evening

Weekends

7. Where would you prefer to attend classes?

Where would you prefer to attend classes? At Maple Key's facility

At your location

8. Most of Maple Key's courses are one day long. Do you feel that our courses are:

Most of Maple Key's courses are one day long. Do you feel that our courses are: Too short

Just right

Too long

9. Do you feel that courses at Maple Key are priced:

Do you feel that courses at Maple Key are priced: Too low

Appropriately

Too high

Not sure

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10. What Subjects/Courses would you like to see Maple Key offer in the future?

What Subjects/Courses would you like to see Maple Key offer in the future?

11. What are the key attributes you look for when choosing a training provider?

What are the key attributes you look for when choosing a training provider?

12. How might we improve Maple Key?

How might we improve Maple Key?

13. Who in your company/department determines training provider selection?

	Provides Influence	Final Purchase Decision
Choices:	Who in your company/department determines training provider selection? Choices: Provides Influence	Final Purchase Decision

Other

14. How many individuals in your company use Office productivity tools? (Examples include word processing, database, spreadsheets, etc.)

How many individuals in your company use Office productivity tools? (Examples include word processing, database, spreadsheets, etc.) Approximate number of users:
Number that might benefit from training:

15. Is your company/department planning to move to Windows 7 in the next 10 months?

Is your company/department planning to move to Windows 7 in the next 10 months? Yes

Not sure

16. What version(s) of MS Office will your company/department be using 10 months from now?

What version(s) of MS Office will your company/department be using 10 months from now? 2000	2003	2007	2010	Not sure
Other

17. In what format would you prefer to receive Maple Key's Course Catalogue?

In what format would you prefer to receive Maple Key's Course Catalogue? Printed Hardcopy	Electronic
Other

18. How do you prefer to be contacted?

How do you prefer to be contacted? Telephone	Fax	Regular Mail	E-Mail
Other

19. Optional - Provide your contact information to receive a coupon for a 20% discount on any one-day course on our schedule up to February 29th, 2012.

Optional - Provide your contact information to receive a coupon for a 20% discount on any one-day course on our schedule up to February 29th, 2012. Name:
Company:
Address 1:
Address 2:
City/Town:
Province:
Postal Code:
Country:
Email Address:

Questions with an * require an answer, all other responses are optional.

Any/All of the information gathered via this survey will be used solely by Maple Key Computer Training Centres. This information will be kept strictly confidential and will not be sold or shared with any other individuals or companies.

Training Survey

Tell Us What You Think

*1. Are you planning to attend any training classes in the next 10 months?

*2. Does your company/department have an active 2011/2012 training budget?

3. Are you currently taking courses with another training provider?

4. During the current economic times do you feel that spending on training should:

5. What type of lesson format do you prefer? Please check all that apply.

6. When do you prefer to attend classes?

7. Where would you prefer to attend classes?

8. Most of Maple Key's courses are one day long. Do you feel that our courses are:

9. Do you feel that courses at Maple Key are priced:

*10. What Subjects/Courses would you like to see Maple Key offer in the future?

11. What are the key attributes you look for when choosing a training provider?

12. How might we improve Maple Key?

13. Who in your company/department determines training provider selection?

14. How many individuals in your company use Office productivity tools? (Examples include word processing, database, spreadsheets, etc.)

15. Is your company/department planning to move to Windows 7 in the next 10 months?

16. What version(s) of MS Office will your company/department be using 10 months from now?

17. In what format would you prefer to receive Maple Key's Course Catalogue?

18. How do you prefer to be contacted?

19. Optional - Provide your contact information to receive a coupon for a 20% discount on any one-day course on our schedule up to February 29th, 2012.

*
1. Are you planning to attend any training classes in the next 10 months?

*
2. Does your company/department have an active 2011/2012 training budget?

*
10. What Subjects/Courses would you like to see Maple Key offer in the future?