Customer Satisfaction
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1. Default Section

1. How did you hear about the Scholarship Resource Office?

	A Friend	Another Campus Department	Walked By	Website
Frequency	*How did you hear about the Scholarship Resource Office? Frequency A Friend	Frequency Another Campus Department	Frequency Walked By	Frequency Website

Other (please specify)

2. How would you describe the knowledge level of the staff that assisted you?

	Very Knowledgeable	Somewhat Knowledgeable	Neutral	Not Knowledgeable
Knowledge	*How would you describe the knowledge level of the staff that assisted you? Knowledge Very Knowledgeable	Knowledge Somewhat Knowledgeable	Knowledge Neutral	Knowledge Not Knowledgeable

3. How would you describe the timeliness of the Scholarship Resource Office's response to your inquiry.

How would you describe the timeliness of the Scholarship Resource Office's response to your inquiry. I received a response immediately.

I received a response within a reasonable time frame (24-48 hours).

It took awhile but eventually I received a response.

I never received a response.

4. How accurate was the information given to you?

How accurate was the information given to you? Very accurate

Somewhat accurate

Neutral

Not accurate

5. If you'd like to share anything else, please do so here!

If you'd like to share anything else, please do so here!

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