Drama Customer Survey
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1. Survey
This survey is completely anonymous and will assist us in our buying decisions for next season as well as help us enhance our level of customer service. Please be as honest and detailed in your answers as you can. Thank you!
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1
. Is Drama one of your favorite stores to shop at?
Is Drama one of your favorite stores to shop at?
Yes
If no, why not? Please be specific.
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2
. Which of the following items do you primarily shop for at Drama? (Select as many as apply)
Which of the following items do you primarily shop for at Drama? (Select as many as apply)
Accessories
Casual Attire
Casual Dresses
Denim
Event Dresses
Local Designers
Nightlife Attire
Other (please specify)
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3
. Which existing or new item(s) would you like to see more of at Drama?
Which existing or new item(s) would you like to see more of at Drama?
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4
. What do you like most about shopping at Drama?
What do you like most about shopping at Drama?
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5
. What do you like least about shopping at Drama?
What do you like least about shopping at Drama?
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6
. On a scale from 1 to 10, please rate your average customer experience at Drama.
On a scale from 1 to 10, please rate your average customer experience at Drama.
10: Always a great customer experience!
9
8
7
6
5: I'm neither impressed or disappointed in my customer experience.
4
3
2
1: I do not wish to shop at Drama because of my poor experience.
Comments (optional)
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7
. On a scale from 1 to 10, please rate the marketing (emails, Facebook, website, blog) done by Drama.
On a scale from 1 to 10, please rate the marketing (emails, Facebook, website, blog) done by Drama.
10: Perfect! Informative, but not too overwhelming or frequent.
9
8
7
6
5: I have no feelings one way or the other.
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3
2
1: I find the marketing done by Drama to be highly annoying or too frequent.
Other (please specify)
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8
. On a scale from 1 to 10, please rate the events held at Drama.
On a scale from 1 to 10, please rate the events held at Drama.
10: I attend as many as I can, and always have a great time!
9
8
7
6
5
4
3
2
1: I have no interest in attending an event at Drama, they have zero appeal.
Other (please specify)
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9
. Do you find the hours and current location to be accessible and convenient for you?
Do you find the hours and current location to be accessible and convenient for you?
10
. Is there anything else you would like to tell us? All information is anonymous and very helpful to us as we strive to create a valuable shopping experience.
Is there anything else you would like to tell us? All information is anonymous and very helpful to us as we strive to create a valuable shopping experience.
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