Orange County Web Site SurveyOrange County Web Site Survey

1. How often do you visit the County of Orange web site?

How often do you visit the County of Orange web site? Regularly (I visit the site several times per week)

Often (I visit the site once or more per month)

Rarely (I visit the site a couple times per year)

First time visitor

2. Was it easy to find the information you needed during today's visit?

	Very Easy To Find	Easy To Find	Fair	Difficult To Find	Very Difficult to Find
Answer	*Was it easy to find the information you needed during today's visit? Answer Very Easy To Find	Answer Easy To Find	Answer Fair	Answer Difficult To Find	Answer Very Difficult to Find

(If you could not find the information you needed, please describe here:

3. What are your main reasons for visiting the County web site?
(select all that apply)

What are your main reasons for visiting the County web site? (select all that apply) General information on County services or programs Obtain copy of birth certificate, marriage license or death certificate Housing assistance information Public health information Latest news and press releases	Downloading publications or forms Research Leisure Look up County jobs Property tax or assessment issues
Other (please describe):

4. Which parts of the web site are most useful to you?
(select all that apply)

Which parts of the web site are most useful to you? (select all that apply) Latest News Services Government Residents Business	Visitor Law Emergency Info OC Departments and Agencies listing
Other (please describe):

5. What do you like about the County web site?

What do you like about the County web site? The web site contains helpful information Information is complete	Information is interesting Information is easy to find
Other (please describe):

6. What could be improved about the County web site?
(select all that apply)

What could be improved about the County web site? (select all that apply) Information does not meet my needs Information is not complete Information is hard to find	Information is hard to understand Web pages appear slowly There is nothing that I dislike about the web site
Other (please describe):

7. How would you rate the County web site overall?

	Poor	Fair	Good	Very Good	Excellent
Rating	*How would you rate the County web site overall? Rating Poor	Rating Fair	Rating Good	Rating Very Good	Rating Excellent

8. What type of internet connection do you usually use when accessing the County web site?

What type of internet connection do you usually use when accessing the County web site? Dial Up

Cable Modem

DSL

Air Card or Wifi

Mobile Internet phone device

Other (please describe):

9. Are there additional features or online services you would like us to include on the web site?

Are there additional features or online services you would like us to include on the web site? No

Yes (please describe):

10. Please provide any other comments and suggestions about your experience with the County web site:

Please provide any other comments and suggestions about your experience with the County web site:

Orange County Web Site Survey