Citizen Feedback
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1.

We're committed to monitoring the quality of the services that we provide to our residents. Let us know how we are doing.

1. When you visited City Hall, how would you rate your overall experience?

When you visited City Hall, how would you rate your overall experience? 1. Above Average Service

2. Average Service

3. Below Average Service

4. Poor Service

2. What level of confidence do you have in us to respond to your needs and deliver the services that you require?

What level of confidence do you have in us to respond to your needs and deliver the services that you require? Complete

A Lot

Some

Little

None

3. Were you greeted in a friendly manner when you walked in?

Were you greeted in a friendly manner when you walked in? Yes

4. Please rate all aspects of our services

	Excellent	Limited	Poor	Average
Understanding of your needs.	*Please rate all aspects of our services Understanding of your needs. Excellent	Understanding of your needs. Limited	Understanding of your needs. Poor	Understanding of your needs. Average
Communicate clearly and effectively	Communicate clearly and effectively Excellent	Communicate clearly and effectively Limited	Communicate clearly and effectively Poor	Communicate clearly and effectively Average
Responds promptly to questions	Responds promptly to questions Excellent	Responds promptly to questions Limited	Responds promptly to questions Poor	Responds promptly to questions Average

5. If you have any suggestions regarding how we could improve the services we provide to you, please let us know.

If you have any suggestions regarding how we could improve the services we provide to you, please let us know.

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