Built by Mom Customer Survey
Exit this survey
1
. Compared to other local tech repair services, is our service quality better, worse, or about the same?
Compared to other local tech repair services, is our service quality better, worse, or about the same?
Much better
Somewhat better
Slightly better
About the same
Slightly worse
Somewhat worse
Much worse
2
. How useful would remote support/repair service be to you?
How useful would remote support/repair service be to you?
Extremely useful
Very useful
Moderately useful
Slightly useful
Not at all useful
3
. How likely would you be to use remote support/repair service?
How likely would you be to use remote support/repair service?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
4
. How easy is it to find the information you are looking for on Built by Mom's website?
How easy is it to find the information you are looking for on Built by Mom's website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
5
. What do you like most about Built by Mom's service?
What do you like most about Built by Mom's service?
6
. What changes would most improve service?
What changes would most improve service?
7
. In general, do you think prices at Built by Mom are too high, too low, or about right?
In general, do you think prices at Built by Mom are too high, too low, or about right?
Much too high
Somewhat too high
Slightly too high
About right
Slightly too low
Somewhat too low
Much too low
8
. Why did you choose Built by Mom's Tech Services?
Why did you choose Built by Mom's Tech Services?
9
. If you were a computer, would you be:
If you were a computer, would you be:
An old reliable desktop
A fancy, multitasking laptop
An expensive smartphone
A slide rule
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