Please help us improve our software
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1
. How easy was it to install our software?
How easy was it to install our software?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
2
. How quick was the installation process for our software?
How quick was the installation process for our software?
Extremely quick
Very quick
Moderately quick
Slightly quick
Not at all quick
3
. How user-friendly is our software's interface?
How user-friendly is our software's interface?
Extremely user-friendly
Very user-friendly
Moderately user-friendly
Slightly user-friendly
Not at all user-friendly
4
. How useful is the included documentation for our software?
How useful is the included documentation for our software?
Extremely useful
Very useful
Moderately useful
Slightly useful
Not at all useful
5
. How helpful is the customer support for our software?
How helpful is the customer support for our software?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
6
. How successful is our software in performing its intended task?
How successful is our software in performing its intended task?
Extremely successful
Very successful
Moderately successful
Slightly successful
Not at all successful
7
. How often does our software freeze or crash?
How often does our software freeze or crash?
Extremely often
Very often
Moderately often
Slightly often
Not at all often
8
. Overall, are you satisfied with the performance of our software, neither satisfied nor dissatisfied with it, or dissatisfied with it?
Overall, are you satisfied with the performance of our software, neither satisfied nor dissatisfied with it, or dissatisfied with it?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
9
. How likely are you to recommend our software to others?
How likely are you to recommend our software to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
10
. How can we improve our software?
How can we improve our software?
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