Questionnaire for those in the Funeral Business 1. Default Section Question Title * 1. Thank you for taking this survey! I am a Senior studying product design at the University of Cincinnati, and this questionnaire is to help me learn a little more about the funeral industry for my Senior Thesis, which is "Memorializing Loved Ones Through Cremated Remains." Please tell me a little bit about yourself... Name: Company: Position at Company: Question Title * 2. Which of the following services does your firm provide? Funeral planning services (Memorial Services, Graveside Services, Funeral) Caskets Cremation Urns Monuments and Gravestones Crematorium Assistance with necessary forms and paperwork Pre-planning services Other (please specify) Question Title * 3. Does most of your business come from burials or cremation? Burials Cremations Not applicable Other (please specify) Question Title * 4. How important is personalization to your clients? (special arrangements, custom urns and caskets, etc.) Not important Somewhat important Important Very important Question Title * 5. What personalization options do you currently provide for your clients? Question Title * 6. How do you present your clients with casket and urn options? (Check all that apply) A book or catalogue A showroom that provides physical examples A computer program A website Other (please specify) Question Title * 7. How do you currently use technology in your business? How do you see technology influencing the industry in the future? Question Title * 8. How is the growing rate of cremations affecting your business? Question Title * 9. What is the biggest challenge facing your business today? Question Title * 10. What do you feel is the “next big thing” for the funeral industry? Done