How well did we do? This survey is for selected recent purchasers of spectacles from us.

Exit this survey

 

1. How did you initially find out about us?

How did you initially find out about us?   Yellow Pages White pages Friend or family member Practice sign/location Walked by Print advertisement Newsletter Radio Television Fly Buys Website peterdick.co.nz Website visique.co.nz

Other (please specify)

2. How well did the presentation of our rooms meet your expectations?

How well did the presentation of our rooms meet your expectations?   Extremely well Very well Moderately well Slightly well Not at all well

Other (please specify)

3. How would you rate the service you received from our Optical Assistants while you were here?

How would you rate the service you received from our Optical Assistants while you were here?   Extremely helpful and friendly Very helpful and friendly Moderately helpful and friendly Slightly helpful and friendly Not at all helpful and friendly

Other (please specify)

4. How satisfied were you with the Optometrist?

How satisfied were you with the Optometrist?   Extremely satisfied Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Moderately dissatisfied Very dissatisfied

Other (please specify)

5. How would you rate our frame selection?

How would you rate our frame selection?   Excellent selection Very good selection Moderately good selection Average selection Poor selection

Other (please specify)

6. Were your glasses ready on time?

Were your glasses ready on time?   Yes earlier than expected Yes exactly as expected No later but I was notified of the delay No later and I wasn't notified of the delay

7. How would you rate the service and advice at the collection of your glasses?

How would you rate the service and advice at the collection of your glasses?   Extremely good Very good Average poor very poor

Other (please specify)

8. How happy are you with the vision, looks and comfort of your new glasses?

How happy are you with the vision, looks and comfort of your new glasses?   Extremely happy Very happy Moderately happy Slightly happy Not at all happy

Other (please specify)

9. Would you recommend us to a friend or family?

Would you recommend us to a friend or family?   Already have recommended Extremely likely Very likely Moderately likely Unlikely

10. To receive your 10 Fly Buys Bonus Points please type in your name and your Fly Buys card number (starting with 6014). This only applies to our new spectacle wearers with a follow up letter. Thanks, Peter Dick

To receive your 10 Fly Buys Bonus Points please type in your name and your Fly Buys card number (starting with 6014). This only applies to our new spectacle wearers with a follow up letter. Thanks, Peter Dick