We would appreciate it if you could take a few moments to complete the following performance review so that we may better understand and serve your needs in future.
1
. What treatment(s) did you receive?
What treatment(s) did you receive?
2
. What was your therapist/piercer's name?
What was your therapist/piercer's name?
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3
. On a scale of 0 to 10 (0= Not At All Likely, 10= Extremely Likely), based on your most recent experience, how likely is it that you would recommend Miss Demeanour to a friend or family member?
On a scale of 0 to 10 (0= Not At All Likely, 10= Extremely Likely), based on your most recent experience, how likely is it that you would recommend Miss Demeanour to a friend or family member?
0. (Not At All Likely)
1
2.
3.
4.
5.
6.
7.
8.
9.
10. (Extremely Likely)
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4
. What is the most important reason for the score you gave?
What is the most important reason for the score you gave?
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5
. On a scale of 1 to 7 (1 = Very Poor and 7 = Very Good), based on your most recent experience, how do you rate Miss Demeanour on the following:
1. Very Poor
2.
3.
4.
5.
6.
7. Very Good
The way the service/treatment was done
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On a scale of 1 to 7 (1 = Very Poor and 7 = Very Good), based on your most recent experience, how do you rate Miss Demeanour on the following: The way the service/treatment was done 1. Very Poor
The way the service/treatment was done 2.
The way the service/treatment was done 3.
The way the service/treatment was done 4.
The way the service/treatment was done 5.
The way the service/treatment was done 6.
The way the service/treatment was done 7. Very Good
Booking in/reception
Booking in/reception 1. Very Poor
Booking in/reception 2.
Booking in/reception 3.
Booking in/reception 4.
Booking in/reception 5.
Booking in/reception 6.
Booking in/reception 7. Very Good
Salon presentation/cleanliness
Salon presentation/cleanliness 1. Very Poor
Salon presentation/cleanliness 2.
Salon presentation/cleanliness 3.
Salon presentation/cleanliness 4.
Salon presentation/cleanliness 5.
Salon presentation/cleanliness 6.
Salon presentation/cleanliness 7. Very Good
Outcome of the service/treatment (i.e. how you look/feel now)
Outcome of the service/treatment (i.e. how you look/feel now) 1. Very Poor
Outcome of the service/treatment (i.e. how you look/feel now) 2.
Outcome of the service/treatment (i.e. how you look/feel now) 3.
Outcome of the service/treatment (i.e. how you look/feel now) 4.
Outcome of the service/treatment (i.e. how you look/feel now) 5.
Outcome of the service/treatment (i.e. how you look/feel now) 6.
Outcome of the service/treatment (i.e. how you look/feel now) 7. Very Good
Friendliness of staff
Friendliness of staff 1. Very Poor
Friendliness of staff 2.
Friendliness of staff 3.
Friendliness of staff 4.
Friendliness of staff 5.
Friendliness of staff 6.
Friendliness of staff 7. Very Good
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6
. What is the most important improvement we could make to Miss Demeanour?
What is the most important improvement we could make to Miss Demeanour?
7
. Do you have any other comments regarding your most recent experience, or Miss Demeanour in general?
Do you have any other comments regarding your most recent experience, or Miss Demeanour in general?
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8
. Please provide your contact details so that we may get in touch with you regarding your feedback.
Please provide your contact details so that we may get in touch with you regarding your feedback.
First and Last Name:
ZIP/Postal Code:
Email Address:
Phone Number:
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