Northumberland National Park Website Satisfaction Survey 2013

1. Please tell us about using our website

50% of survey complete.

Question Title

* 1. Why did you visit the Northumberland National Park website today?

To look for things to do on holiday

To look for things to do near to where I live

To find information for school

To find information for university

To find general reference information

To find planning information

Other, please describe below...

Other (please specify)

Question Title

* 2. Did you find what you were looking for on our website?

Yes

Just browsing

If not, please tell us what were you looking for

Question Title

* 3. Did you use the search engine?

Yes

If yes, were the results appropriate?

Question Title

* 4. How did you find the site navigation? (the links and menus)

Very easy

Easy

Satisfactory

Difficult

Impossible

Other (please specify)

Question Title

* 5. Was the information where you expected to find it?

Yes

If not, please tell us where you would have expected to find it

Question Title

* 6. How was the information you found?

Exactly what I wanted

Quite useful

Up to date

Out of date

Too vague

Too in depth

Other (please specify)

Question Title

* 7. How would you rate our home page for each of the following:

	Excellent	Good	OK	Quite poor	Poor	Very poor
Useful	Useful Excellent	Useful Good	Useful OK	Useful Quite poor	Useful Poor	Useful Very poor
Attractive	Attractive Excellent	Attractive Good	Attractive OK	Attractive Quite poor	Attractive Poor	Attractive Very poor
Navigable	Navigable Excellent	Navigable Good	Navigable OK	Navigable Quite poor	Navigable Poor	Navigable Very poor
Usable	Usable Excellent	Usable Good	Usable OK	Usable Quite poor	Usable Poor	Usable Very poor

Other (please specify)

Question Title

* 8. Overall, how satisfied are you with this website?

Very dissatisfied

Dissatisfied

Somewhat dissatisfied

Somewhat satisfied

Satisfied

Very Satisfied

Other (please specify)

Question Title

* 9. How much did you learn about Northumberland National Park as a result of using this website today?

Nothing

Not Much

A little bit

Some

Quite a lot

Lots

Other (please specify)