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* 1. The products I received were high quality.

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* 2. The delivery of medications and equipment was timely, reliable, and efficient.

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* 3. The education and training I received was effective and comprehensive.

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* 4. Educational materials I was given were helpful and easy to understand.

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* 5. Staff was readily available and helpful when I had questions.

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* 6. Response to my problems, issues and concerns was timely and respectful.

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* 7. I was clearly instructed on what to do and who to contact in case of emergency.

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* 8. The manner of staff was professional, respectful, and courteous at all times.

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* 9. I received an explanation of my financial responsibilities prior to the start of therapy.

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* 10. I would recommend Infusion Solutions to my friends/family.

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