Current Customer Survey
Exit Survey
Agent Service
The following 5 questions pertain to whether or not you are satisfied with the level of service you receive from your agent and the agent's office staff.
1
. My agent offers a wide range of Rockingham policies based on my needs.
My agent offers a wide range of Rockingham policies based on my needs.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
2
. My agent makes me aware of discounts that may be available to me.
My agent makes me aware of discounts that may be available to me.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3
. My agent handles my requests in a timely manner.
My agent handles my requests in a timely manner.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
4
. My agent treats me courteously and always tries to go the "extra mile" for me.
My agent treats me courteously and always tries to go the "extra mile" for me.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
5
. The overall service I receive from my agent and the office staff meets my needs.
The overall service I receive from my agent and the office staff meets my needs.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
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