Portsmouth Town Web Site Survey

1. In the past year, how often have you gone to the Portsmouth Town web site ( www.portsmouthri.com ) ?

In the past year, how often have you gone to the Portsmouth Town web site ( www.portsmouthri.com ) ? Never

Less than once per month

More than once per month

More than once per week

More than once per day

2. When you have visited the web site, how easily were you able to find the information you were looking for?

When you have visited the web site, how easily were you able to find the information you were looking for? It was normally very easy to find.

It was often very difficult to find

I often could not find it at all

3. How likely would you be to use a mobile device (e.g., blackberry, smart phone, etc.) to access the web site?

How likely would you be to use a mobile device (e.g., blackberry, smart phone, etc.) to access the web site? I would use a mobile device most of the time

I would use a mobile device frequently

I would use a mobile device, but infrequently

I would probably not use a mobile device

Comments?

4. When you have visited the web site, what types of information have you been looking for? (Check all that apply)

When you have visited the web site, what types of information have you been looking for? (Check all that apply) Meeting schedules/agendas

Town Council minutes

Town contacts/phone numbers/e-mails

Town budget information

Town Planning documents

Town ordinancesTown office/facility schedules

Other (please specify)

5. How important is it to have a modern, easy to use, informative web site for the town?

How important is it to have a modern, easy to use, informative web site for the town? not very important

somewhat important

very important

exceptionally important

6. How effective do you believe the current town web site is in serving your needs? ( 10 = highest, 0 = lowest )

How effective do you believe the current town web site is in serving your needs? ( 10 = highest, 0 = lowest ) 10

7. Please rank how important the following information/functions would be on town web site? (1 = MOST IMPORTANT, 10 = LEAST IMPORTANT)
(YOU MAY RANK MULTIPLE ANSWERS IN THE SAME COLUMN)

	1 = most important	2	3	4	5	6	7	8	9	10 - least important	NA
Ability to contact (e-mail) town officials directly from the site	*Please rank how important the following information/functions would be on town web site? (1 = MOST IMPORTANT, 10 = LEAST IMPORTANT) (YOU MAY RANK MULTIPLE ANSWERS IN THE SAME COLUMN) Ability to contact (e-mail) town officials directly from the site 1 = most important	Ability to contact (e-mail) town officials directly from the site 2	Ability to contact (e-mail) town officials directly from the site 3	Ability to contact (e-mail) town officials directly from the site 4	Ability to contact (e-mail) town officials directly from the site 5	Ability to contact (e-mail) town officials directly from the site 6	Ability to contact (e-mail) town officials directly from the site 7	Ability to contact (e-mail) town officials directly from the site 8	Ability to contact (e-mail) town officials directly from the site 9	Ability to contact (e-mail) town officials directly from the site 10 - least important	Ability to contact (e-mail) town officials directly from the site NA
Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.)	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 1 = most important	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 2	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 3	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 4	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 5	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 6	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 7	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 8	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 9	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) 10 - least important	Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.) NA
Official documents (charters, ordinances, etc.)	Official documents (charters, ordinances, etc.) 1 = most important	Official documents (charters, ordinances, etc.) 2	Official documents (charters, ordinances, etc.) 3	Official documents (charters, ordinances, etc.) 4	Official documents (charters, ordinances, etc.) 5	Official documents (charters, ordinances, etc.) 6	Official documents (charters, ordinances, etc.) 7	Official documents (charters, ordinances, etc.) 8	Official documents (charters, ordinances, etc.) 9	Official documents (charters, ordinances, etc.) 10 - least important	Official documents (charters, ordinances, etc.) NA
Contact information for town officials/boards/committees	Contact information for town officials/boards/committees 1 = most important	Contact information for town officials/boards/committees 2	Contact information for town officials/boards/committees 3	Contact information for town officials/boards/committees 4	Contact information for town officials/boards/committees 5	Contact information for town officials/boards/committees 6	Contact information for town officials/boards/committees 7	Contact information for town officials/boards/committees 8	Contact information for town officials/boards/committees 9	Contact information for town officials/boards/committees 10 - least important	Contact information for town officials/boards/committees NA
Breaking News/Information	Breaking News/Information 1 = most important	Breaking News/Information 2	Breaking News/Information 3	Breaking News/Information 4	Breaking News/Information 5	Breaking News/Information 6	Breaking News/Information 7	Breaking News/Information 8	Breaking News/Information 9	Breaking News/Information 10 - least important	Breaking News/Information NA
Blog (to provide anonymous feedback)	Blog (to provide anonymous feedback) 1 = most important	Blog (to provide anonymous feedback) 2	Blog (to provide anonymous feedback) 3	Blog (to provide anonymous feedback) 4	Blog (to provide anonymous feedback) 5	Blog (to provide anonymous feedback) 6	Blog (to provide anonymous feedback) 7	Blog (to provide anonymous feedback) 8	Blog (to provide anonymous feedback) 9	Blog (to provide anonymous feedback) 10 - least important	Blog (to provide anonymous feedback) NA
Future Meeting information (dates/times/places/agendas)	Future Meeting information (dates/times/places/agendas) 1 = most important	Future Meeting information (dates/times/places/agendas) 2	Future Meeting information (dates/times/places/agendas) 3	Future Meeting information (dates/times/places/agendas) 4	Future Meeting information (dates/times/places/agendas) 5	Future Meeting information (dates/times/places/agendas) 6	Future Meeting information (dates/times/places/agendas) 7	Future Meeting information (dates/times/places/agendas) 8	Future Meeting information (dates/times/places/agendas) 9	Future Meeting information (dates/times/places/agendas) 10 - least important	Future Meeting information (dates/times/places/agendas) NA
On-Demand Videos of Town Council Meetings	On-Demand Videos of Town Council Meetings 1 = most important	On-Demand Videos of Town Council Meetings 2	On-Demand Videos of Town Council Meetings 3	On-Demand Videos of Town Council Meetings 4	On-Demand Videos of Town Council Meetings 5	On-Demand Videos of Town Council Meetings 6	On-Demand Videos of Town Council Meetings 7	On-Demand Videos of Town Council Meetings 8	On-Demand Videos of Town Council Meetings 9	On-Demand Videos of Town Council Meetings 10 - least important	On-Demand Videos of Town Council Meetings NA
Interact with the Town via Facebook, Twitter, etc.	Interact with the Town via Facebook, Twitter, etc. 1 = most important	Interact with the Town via Facebook, Twitter, etc. 2	Interact with the Town via Facebook, Twitter, etc. 3	Interact with the Town via Facebook, Twitter, etc. 4	Interact with the Town via Facebook, Twitter, etc. 5	Interact with the Town via Facebook, Twitter, etc. 6	Interact with the Town via Facebook, Twitter, etc. 7	Interact with the Town via Facebook, Twitter, etc. 8	Interact with the Town via Facebook, Twitter, etc. 9	Interact with the Town via Facebook, Twitter, etc. 10 - least important	Interact with the Town via Facebook, Twitter, etc. NA
Meeting minutes	Meeting minutes 1 = most important	Meeting minutes 2	Meeting minutes 3	Meeting minutes 4	Meeting minutes 5	Meeting minutes 6	Meeting minutes 7	Meeting minutes 8	Meeting minutes 9	Meeting minutes 10 - least important	Meeting minutes NA
On-Line electronic payments (taxes, fees, etc.)	On-Line electronic payments (taxes, fees, etc.) 1 = most important	On-Line electronic payments (taxes, fees, etc.) 2	On-Line electronic payments (taxes, fees, etc.) 3	On-Line electronic payments (taxes, fees, etc.) 4	On-Line electronic payments (taxes, fees, etc.) 5	On-Line electronic payments (taxes, fees, etc.) 6	On-Line electronic payments (taxes, fees, etc.) 7	On-Line electronic payments (taxes, fees, etc.) 8	On-Line electronic payments (taxes, fees, etc.) 9	On-Line electronic payments (taxes, fees, etc.) 10 - least important	On-Line electronic payments (taxes, fees, etc.) NA

Others that would be important (please specify)

8. How much would a full-feature upgraded Town web site reduce the need for you to physically go to Town Hall to conduct business or get documents?

How much would a full-feature upgraded Town web site reduce the need for you to physically go to Town Hall to conduct business or get documents? It would greatly reduce my need to visit Town Hall to conduct business of get documents

It would be a convenience, but I would still prefer to go to Town Hall for some business

I would probably still go to Town Hall for most business I do now

9. Please tell us how an upgraded web site would help you personally.

Please tell us how an upgraded web site would help you personally.

Portsmouth Town Web Site
Exit this survey

1. How should the Portsmouth Town Web Site serve the citizens?

1. In the past year, how often have you gone to the Portsmouth Town web site ( www.portsmouthri.com ) ?

2. When you have visited the web site, how easily were you able to find the information you were looking for?

3. How likely would you be to use a mobile device (e.g., blackberry, smart phone, etc.) to access the web site?

4. When you have visited the web site, what types of information have you been looking for? (Check all that apply)

5. How important is it to have a modern, easy to use, informative web site for the town?

6. How effective do you believe the current town web site is in serving your needs? ( 10 = highest, 0 = lowest )

7. Please rank how important the following information/functions would be on town web site? (1 = MOST IMPORTANT, 10 = LEAST IMPORTANT)
(YOU MAY RANK MULTIPLE ANSWERS IN THE SAME COLUMN)

8. How much would a full-feature upgraded Town web site reduce the need for you to physically go to Town Hall to conduct business or get documents?

9. Please tell us how an upgraded web site would help you personally.

Portsmouth Town Web SiteExit this survey

1. How should the Portsmouth Town Web Site serve the citizens?

1. In the past year, how often have you gone to the Portsmouth Town web site ( www.portsmouthri.com ) ?

2. When you have visited the web site, how easily were you able to find the information you were looking for?

3. How likely would you be to use a mobile device (e.g., blackberry, smart phone, etc.) to access the web site?

4. When you have visited the web site, what types of information have you been looking for? (Check all that apply)

5. How important is it to have a modern, easy to use, informative web site for the town?

6. How effective do you believe the current town web site is in serving your needs? ( 10 = highest, 0 = lowest )

7. Please rank how important the following information/functions would be on town web site? (1 = MOST IMPORTANT, 10 = LEAST IMPORTANT)(YOU MAY RANK MULTIPLE ANSWERS IN THE SAME COLUMN)

8. How much would a full-feature upgraded Town web site reduce the need for you to physically go to Town Hall to conduct business or get documents?

9. Please tell us how an upgraded web site would help you personally.

Portsmouth Town Web Site
Exit this survey

7. Please rank how important the following information/functions would be on town web site? (1 = MOST IMPORTANT, 10 = LEAST IMPORTANT)
(YOU MAY RANK MULTIPLE ANSWERS IN THE SAME COLUMN)