SCMPD's Citizen Satisfaction and Safety Survey
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Providing feedback will assist us in our efforts to continually improve our service to the community.

1. How many times have you had contact with a Savannah Chatham Metropolitan Police Department employee over the past year?

	0	1-2 times	3-5 times	6-8 times	9 or more times
Police Officer Contact	*How many times have you had contact with a Savannah Chatham Metropolitan Police Department employee over the past year? Police Officer Contact 0	Police Officer Contact 1-2 times	Police Officer Contact 3-5 times	Police Officer Contact 6-8 times	Police Officer Contact 9 or more times
Civilian Employee Contact	Civilian Employee Contact 0	Civilian Employee Contact 1-2 times	Civilian Employee Contact 3-5 times	Civilian Employee Contact 6-8 times	Civilian Employee Contact 9 or more times

2. What types of contacts have you had over the last year with the Savannah Chatham Metropolitan Police Department? (Check all that apply)

What types of contacts have you had over the last year with the Savannah Chatham Metropolitan Police Department? (Check all that apply) Call for police Services

Received Roadside Assistance

Attended a Safety or Educational Program

Attended Community Meetings

Reporting a Crime as a Witness

Reporting a Crime as a Victim

Receiving a Traffic Citation

Receiving a Traffic Warning

Involved in a Traffic Crash

Arrestee

Questioned or Detained as a Suspect

No Contact

3. During your most recent contact with a member of the Savannah Chatham Metropolitan Police Department, the employee: (please rate each area regarding this encounter)

	Strongly Agree	Agree	Neutral	Disagree	Strongly Diasgree	N/A
treated me fair	*During your most recent contact with a member of the Savannah Chatham Metropolitan Police Department, the employee: (please rate each area regarding this encounter) treated me fair Strongly Agree	treated me fair Agree	treated me fair Neutral	treated me fair Disagree	treated me fair Strongly Diasgree	treated me fair N/A
was professional	was professional Strongly Agree	was professional Agree	was professional Neutral	was professional Disagree	was professional Strongly Diasgree	was professional N/A
was proficient	was proficient Strongly Agree	was proficient Agree	was proficient Neutral	was proficient Disagree	was proficient Strongly Diasgree	was proficient N/A
was responsive to my request and/or needs	was responsive to my request and/or needs Strongly Agree	was responsive to my request and/or needs Agree	was responsive to my request and/or needs Neutral	was responsive to my request and/or needs Disagree	was responsive to my request and/or needs Strongly Diasgree	was responsive to my request and/or needs N/A
was courteous	was courteous Strongly Agree	was courteous Agree	was courteous Neutral	was courteous Disagree	was courteous Strongly Diasgree	was courteous N/A
was knowledgeable	was knowledgeable Strongly Agree	was knowledgeable Agree	was knowledgeable Neutral	was knowledgeable Disagree	was knowledgeable Strongly Diasgree	was knowledgeable N/A
handled my situation in a timely manner	handled my situation in a timely manner Strongly Agree	handled my situation in a timely manner Agree	handled my situation in a timely manner Neutral	handled my situation in a timely manner Disagree	handled my situation in a timely manner Strongly Diasgree	handled my situation in a timely manner N/A
resolved and/or addressed my concerns	resolved and/or addressed my concerns Strongly Agree	resolved and/or addressed my concerns Agree	resolved and/or addressed my concerns Neutral	resolved and/or addressed my concerns Disagree	resolved and/or addressed my concerns Strongly Diasgree	resolved and/or addressed my concerns N/A

4. Have you been the victim of a crime in the city of Savannah?

Have you been the victim of a crime in the city of Savannah? Yes

5. How safe do you feel in the City of Savannah?

How safe do you feel in the City of Savannah? Very Safe

Somewhat Safe

Unsure

Somewhat Unsafe

Very Unsafe

6. I believe the crime in the City of Savannah is:

I believe the crime in the City of Savannah is: Significantly Decreasing

Decreasing

Stable

Increasing

Significantly Increasing

7. On what crime or activity should the Savannah Chatham metropolitan Police Department concentrate or focus its efforts to make our City safer?

	Unimportant	Somewhat Unimportant	Important	Somewhat Important	Critical	N/A
Auto Theft	*On what crime or activity should the Savannah Chatham metropolitan Police Department concentrate or focus its efforts to make our City safer? Auto Theft Unimportant	Auto Theft Somewhat Unimportant	Auto Theft Important	Auto Theft Somewhat Important	Auto Theft Critical	Auto Theft N/A
Violent Crime	Violent Crime Unimportant	Violent Crime Somewhat Unimportant	Violent Crime Important	Violent Crime Somewhat Important	Violent Crime Critical	Violent Crime N/A
Drunk Drivers	Drunk Drivers Unimportant	Drunk Drivers Somewhat Unimportant	Drunk Drivers Important	Drunk Drivers Somewhat Important	Drunk Drivers Critical	Drunk Drivers N/A
Proactive Neighborhood Patrol	Proactive Neighborhood Patrol Unimportant	Proactive Neighborhood Patrol Somewhat Unimportant	Proactive Neighborhood Patrol Important	Proactive Neighborhood Patrol Somewhat Important	Proactive Neighborhood Patrol Critical	Proactive Neighborhood Patrol N/A
Burglary	Burglary Unimportant	Burglary Somewhat Unimportant	Burglary Important	Burglary Somewhat Important	Burglary Critical	Burglary N/A
Larceny/Theft	Larceny/Theft Unimportant	Larceny/Theft Somewhat Unimportant	Larceny/Theft Important	Larceny/Theft Somewhat Important	Larceny/Theft Critical	Larceny/Theft N/A
Traffic Offenses	Traffic Offenses Unimportant	Traffic Offenses Somewhat Unimportant	Traffic Offenses Important	Traffic Offenses Somewhat Important	Traffic Offenses Critical	Traffic Offenses N/A
Fraud	Fraud Unimportant	Fraud Somewhat Unimportant	Fraud Important	Fraud Somewhat Important	Fraud Critical	Fraud N/A

Comments (please specify)

8. Rate the overall quality of services provided by the Savannah Chatham Metropolitan Police Department

Rate the overall quality of services provided by the Savannah Chatham Metropolitan Police Department Excellent

Above Average

Average

Below Average

Poor

9. Please provide any recommendations and/or suggestions you have on how we can improve our service to you and the community we serve.

Please provide any recommendations and/or suggestions you have on how we can improve our service to you and the community we serve.

10. Residential Zip Code

Residential Zip Code

11. Gender


Gender	Gender Gender

12. Age


Age	Age Age

13. Race/Ethnicity


Race/Ethnicity	Race/Ethnicity Race/Ethnicity

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SCMPD's Citizen Satisfaction and Safety SurveyExit this survey >>

SCMPD's Citizen Satisfaction and Safety Survey
Exit this survey >>