1. How did you hear about Aeneas?

How did you hear about Aeneas? Radio ad

Print ad

Billboard

Yellowpages

Mail

Doorhanger

Word of mouth

Trade show

Contacted by salesperson

Other (please specify)

2. Please rate how important the following factors were in choosing Aeneas.

	5 - Most important	4	3 - Somewhat Important	2	1 - Least important
Local company	Please rate how important the following factors were in choosing Aeneas. Local company 5 - Most important	Local company 4	Local company 3 - Somewhat Important	Local company 2	Local company 1 - Least important
Unsatisfied with previous company	Unsatisfied with previous company 5 - Most important	Unsatisfied with previous company 4	Unsatisfied with previous company 3 - Somewhat Important	Unsatisfied with previous company 2	Unsatisfied with previous company 1 - Least important
One bill for internet and telephone	One bill for internet and telephone 5 - Most important	One bill for internet and telephone 4	One bill for internet and telephone 3 - Somewhat Important	One bill for internet and telephone 2	One bill for internet and telephone 1 - Least important
Range of services	Range of services 5 - Most important	Range of services 4	Range of services 3 - Somewhat Important	Range of services 2	Range of services 1 - Least important
Word of mouth	Word of mouth 5 - Most important	Word of mouth 4	Word of mouth 3 - Somewhat Important	Word of mouth 2	Word of mouth 1 - Least important
Better prices	Better prices 5 - Most important	Better prices 4	Better prices 3 - Somewhat Important	Better prices 2	Better prices 1 - Least important
Friendly staff	Friendly staff 5 - Most important	Friendly staff 4	Friendly staff 3 - Somewhat Important	Friendly staff 2	Friendly staff 1 - Least important
Technical support	Technical support 5 - Most important	Technical support 4	Technical support 3 - Somewhat Important	Technical support 2	Technical support 1 - Least important

Other (please specify)

3. How long have you been an Aeneas customer?

How long have you been an Aeneas customer? Less than 2 months

Less than 6 months

6 months - 1 year

1 - 2 years

2-3 years

4-6 years

6-9 years

10+ years

4. Which services do you get from Aeneas? (Choose as many as apply.)

Which services do you get from Aeneas? (Choose as many as apply.) Telephone

Internet

Office Telephone System

Corporate E-mail

Colocation

Web Hosting or Domain Registration

Conference Calling

Virtual Fax

Other (please specify)

1. Introduction

1. How did you hear about Aeneas?

2. Please rate how important the following factors were in choosing Aeneas.

3. How long have you been an Aeneas customer?

4. Which services do you get from Aeneas? (Choose as many as apply.)