At Lafayette Veterinary Care Center, we value each client relationship. We strive to make every visit a great experience. Will you please take a moment to complete this brief survey?

1. What was the reason for your visit?

What was the reason for your visit? Boarding

Grooming

Daycare

Other

2. How satisfied were you with the overall level of service at our facility?

	Very Satisfied	Somewhat Satisfied	Somewhat Dissatisfied	very Dissatisfied
Level of Satisfaction	How satisfied were you with the overall level of service at our facility? Level of Satisfaction Very Satisfied	Level of Satisfaction Somewhat Satisfied	Level of Satisfaction Somewhat Dissatisfied	Level of Satisfaction very Dissatisfied

Comments:

3. Were our hours of operation convenient for you?

Were our hours of operation convenient for you? Yes

4. Was our receptionist friendly & knowledgeable when you phoned to schedule?

Was our receptionist friendly & knowledgeable when you phoned to schedule? Yes

5. Were you greeted in a friendly and courteous manner at check-in?

Were you greeted in a friendly and courteous manner at check-in? Yes

6. Was the facility clean and pleasant smelling?

Was the facility clean and pleasant smelling? Yes

7. If grooming services were provided, were you satisfied with those services?

If grooming services were provided, were you satisfied with those services? Yes

If no, what were you disappointed in?

8. Pet's appearance and demeanor at time of discharge:

Pet's appearance and demeanor at time of discharge: Excellent

Satisfactory

Unsatisfactory

If unsatisfactory, please explain

9. Would you recommend Lafayette Veterinary Care Center to your friends?

Would you recommend Lafayette Veterinary Care Center to your friends? Yes

10. How could we improve our resort service?

How could we improve our resort service?

11. If you could change anything about Lafayette Veterinary Care Center, what would it be?

If you could change anything about Lafayette Veterinary Care Center, what would it be?

12. Do you plan to continue bringing your pet(s) to Lafayette Veterinary Care Center?

Do you plan to continue bringing your pet(s) to Lafayette Veterinary Care Center? Yes

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