Customer Relations at Weavers Way Survey

As part of our ongoing efforts to ensure that your co-op provides the best possible shopping experience, our board requires the General Manager to report on the quality of our customer relations. Please take a minute to complete this brief questionnaire.

1. Do you agree or disagree that Weavers Way Co-op has protected your personal information (name, address, phone number, e-mail address, or any other personal information) from being disclosed without your written consent in ways outside of what is necessary or appropriate to operate the Co-op?

Do you agree or disagree that Weavers Way Co-op has protected your personal information (name, address, phone number, e-mail address, or any other personal information) from being disclosed without your written consent in ways outside of what is necessary or appropriate to operate the Co-op? Agree Strongly

Agree Somewhat

Disagree Somewhat

Disagree Strongly

Comment

2. Do you agree or disagree that Weavers Way Co-op provides an atmosphere that is:

	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree
Welcoming	Do you agree or disagree that Weavers Way Co-op provides an atmosphere that is: Welcoming Strongly Agree	Welcoming Somewhat Agree	Welcoming Somewhat Disagree	Welcoming Strongly Disagree
Safe	Safe Strongly Agree	Safe Somewhat Agree	Safe Somewhat Disagree	Safe Strongly Disagree
Dignified	Dignified Strongly Agree	Dignified Somewhat Agree	Dignified Somewhat Disagree	Dignified Strongly Disagree
Professional	Professional Strongly Agree	Professional Somewhat Agree	Professional Somewhat Disagree	Professional Strongly Disagree
Respectful	Respectful Strongly Agree	Respectful Somewhat Agree	Respectful Somewhat Disagree	Respectful Strongly Disagree
Equitable	Equitable Strongly Agree	Equitable Somewhat Agree	Equitable Somewhat Disagree	Equitable Strongly Disagree
Unintrusive	Unintrusive Strongly Agree	Unintrusive Somewhat Agree	Unintrusive Somewhat Disagree	Unintrusive Strongly Disagree

Comment

3. Do you agree or disagree that Weavers Way reinforces a culture of excellent customer service and provides effective handling of customer complaints?

Do you agree or disagree that Weavers Way reinforces a culture of excellent customer service and provides effective handling of customer complaints? Agree Strongly

Agree Somewhat

Disagree Somewhat

Disagree Strongly

Comment

4. Do you agree or disagree that Weavers Way Co-op encourages a culture of non-discriminatory customer service on the basis of:

	Agree Strongly	Agree Somewhat	Disagree Somewhat	Disagree Strongly
Race	Do you agree or disagree that Weavers Way Co-op encourages a culture of non-discriminatory customer service on the basis of: Race Agree Strongly	Race Agree Somewhat	Race Disagree Somewhat	Race Disagree Strongly
National Origin	National Origin Agree Strongly	National Origin Agree Somewhat	National Origin Disagree Somewhat	National Origin Disagree Strongly
Age	Age Agree Strongly	Age Agree Somewhat	Age Disagree Somewhat	Age Disagree Strongly
Sex	Sex Agree Strongly	Sex Agree Somewhat	Sex Disagree Somewhat	Sex Disagree Strongly
Sexual Orientation	Sexual Orientation Agree Strongly	Sexual Orientation Agree Somewhat	Sexual Orientation Disagree Somewhat	Sexual Orientation Disagree Strongly
Marital/Parental Status	Marital/Parental Status Agree Strongly	Marital/Parental Status Agree Somewhat	Marital/Parental Status Disagree Somewhat	Marital/Parental Status Disagree Strongly
Religion	Religion Agree Strongly	Religion Agree Somewhat	Religion Disagree Somewhat	Religion Disagree Strongly
Veteran Status	Veteran Status Agree Strongly	Veteran Status Agree Somewhat	Veteran Status Disagree Somewhat	Veteran Status Disagree Strongly
Other Lawfully Protected Class	Other Lawfully Protected Class Agree Strongly	Other Lawfully Protected Class Agree Somewhat	Other Lawfully Protected Class Disagree Somewhat	Other Lawfully Protected Class Disagree Strongly

Comment