SurveyMonkey Powered Online Survey

In order to enhance your customer experience, we would appreciate a few minutes of your time to answer the following questions. Our goal is to make your experience on ThirstMonger as pleasant and easy as possible. Your feedback is very important to us!

1. Please rank your satisfaction with our selection of products.

Please rank your satisfaction with our selection of products. Very satisfied

Moderately satisfied

Not satisfied

2. Were you able to find the products you were looking for?

Were you able to find the products you were looking for? Yes

If "No" please list products you would like to see in the future

3. Rank the factors that affect your choice of drinks. (1 being the MOST important, 4 being the LEAST important

	1	2	3	4
Price	*Rank the factors that affect your choice of drinks. (1 being the MOST important, 4 being the LEAST important Price 1	Price 2	Price 3	Price 4
Packaging (amount per order)	Packaging (amount per order) 1	Packaging (amount per order) 2	Packaging (amount per order) 3	Packaging (amount per order) 4
Brand Name	Brand Name 1	Brand Name 2	Brand Name 3	Brand Name 4
Convenience	Convenience 1	Convenience 2	Convenience 3	Convenience 4

4. Please check all beverage categories that interest you.

	I am Interested in
All Natural	*Please check all beverage categories that interest you. All Natural I am Interested in
Dairy	Dairy I am Interested in
Diet	Diet I am Interested in
Energy	Energy I am Interested in
Fruit	Fruit I am Interested in
Juice	Juice I am Interested in
Organic	Organic I am Interested in
Relaxation	Relaxation I am Interested in
Soda	Soda I am Interested in
Sport	Sport I am Interested in
Tea	Tea I am Interested in
Water	Water I am Interested in

5. Please select which answer best represents your experience when browsing for your product.

Please select which answer best represents your experience when browsing for your product. Products were easy to locate

I had to navigate, however, I found what I was looking for relatively quickly

Navigation was difficult and bothersome

6. If you used the search engine to locate product(s) please choose one or more of the following which best describes your experience.

If you used the search engine to locate product(s) please choose one or more of the following which best describes your experience. The results were shown as expected

No results were shown

I did not get the results I expected

I had to use the advanced search to find what i was looking for

Please add any comments or additional feedback about the search process below:

7. Choose the best answer(s) to describe how you feel about the presentation of this website:

Choose the best answer(s) to describe how you feel about the presentation of this website: Too much clutter

This site was too plain

This site has the proper balance between images and text

Products were the main focus and I liked this

I found myself often becoming distracted from the products

8. Were there any problems and/or confusion during your visit that prevented you from a purchase, and/or caused you to discontinue your search?

Were there any problems and/or confusion during your visit that prevented you from a purchase, and/or caused you to discontinue your search? Yes

If "Yes" please explain below

9. Have you created an account?

Have you created an account? Yes

10. Did you sign up to receive emails with special coupons or offers?

Did you sign up to receive emails with special coupons or offers? Yes

11. Based on your experience, would you visit ThirstMonger.com in the future?

Based on your experience, would you visit ThirstMonger.com in the future? Yes

If "No", please explain

12. Would you recommend ThirstMonger.com to friends or family?

Would you recommend ThirstMonger.com to friends or family? Yes

If "No", please elaborate

13. Please fill in the following question to help us understand where our customers are located.

Please fill in the following question to help us understand where our customers are located. Zip/Postal code

14. Please provide the following information.

	I am
Gender	Please provide the following information. Gender I am

15. Please provide the following information.

	I am between
Age range	Please provide the following information. Age range I am between

ThirstMonger Website Survey