2010 Big Climb Participant Survey
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1. Tell us about your experience:
1
. How many years have you participated in the Big Climb?
How many years have you participated in the Big Climb?
This was my 1st year.
This was my 2nd year.
This was my 3rd year.
I have done the Big Climb this many years:
2
. How would you rate your overall experience at the 2010 Big Climb?
How would you rate your overall experience at the 2010 Big Climb?
Excellent
Very Good
Good
Fair
Poor
Other Comments:
3
. Please rate the following aspects of our work:
Excellent
Very Good
Good
Fair
Poor
N/A
Clear & Effective Communication
*
Please rate the following aspects of our work: Clear & Effective Communication Excellent
Clear & Effective Communication Very Good
Clear & Effective Communication Good
Clear & Effective Communication Fair
Clear & Effective Communication Poor
Clear & Effective Communication N/A
Fundraising Support & Materials
Fundraising Support & Materials Excellent
Fundraising Support & Materials Very Good
Fundraising Support & Materials Good
Fundraising Support & Materials Fair
Fundraising Support & Materials Poor
Fundraising Support & Materials N/A
Quality of Information Featured on the Event Website
Quality of Information Featured on the Event Website Excellent
Quality of Information Featured on the Event Website Very Good
Quality of Information Featured on the Event Website Good
Quality of Information Featured on the Event Website Fair
Quality of Information Featured on the Event Website Poor
Quality of Information Featured on the Event Website N/A
Prompt Response to Questions
Prompt Response to Questions Excellent
Prompt Response to Questions Very Good
Prompt Response to Questions Good
Prompt Response to Questions Fair
Prompt Response to Questions Poor
Prompt Response to Questions N/A
Quality of Response to Questions
Quality of Response to Questions Excellent
Quality of Response to Questions Very Good
Quality of Response to Questions Good
Quality of Response to Questions Fair
Quality of Response to Questions Poor
Quality of Response to Questions N/A
Email Updates for the Event
Email Updates for the Event Excellent
Email Updates for the Event Very Good
Email Updates for the Event Good
Email Updates for the Event Fair
Email Updates for the Event Poor
Email Updates for the Event N/A
Team Captain Info Meetings
Team Captain Info Meetings Excellent
Team Captain Info Meetings Very Good
Team Captain Info Meetings Good
Team Captain Info Meetings Fair
Team Captain Info Meetings Poor
Team Captain Info Meetings N/A
Other Comments:
4
. How would you prefer for us to provide most communication?
How would you prefer for us to provide most communication?
Email
Phone
Mail
Other (please specify)
5
. Please rate the following aspects of your day-of-event experience:
Excellent
Very Good
Good
Fair
Poor
Check-In/Registration Area
*
Please rate the following aspects of your day-of-event experience: Check-In/Registration Area Excellent
Check-In/Registration Area Very Good
Check-In/Registration Area Good
Check-In/Registration Area Fair
Check-In/Registration Area Poor
Roll Call Process for Start Times
Roll Call Process for Start Times Excellent
Roll Call Process for Start Times Very Good
Roll Call Process for Start Times Good
Roll Call Process for Start Times Fair
Roll Call Process for Start Times Poor
Bag Check/T-Shirt Pick-up Area
Bag Check/T-Shirt Pick-up Area Excellent
Bag Check/T-Shirt Pick-up Area Very Good
Bag Check/T-Shirt Pick-up Area Good
Bag Check/T-Shirt Pick-up Area Fair
Bag Check/T-Shirt Pick-up Area Poor
40th Floor Rehab Area
40th Floor Rehab Area Excellent
40th Floor Rehab Area Very Good
40th Floor Rehab Area Good
40th Floor Rehab Area Fair
40th Floor Rehab Area Poor
73rd Floor Finish Line
73rd Floor Finish Line Excellent
73rd Floor Finish Line Very Good
73rd Floor Finish Line Good
73rd Floor Finish Line Fair
73rd Floor Finish Line Poor
Stairwell & Water Stops
Stairwell & Water Stops Excellent
Stairwell & Water Stops Very Good
Stairwell & Water Stops Good
Stairwell & Water Stops Fair
Stairwell & Water Stops Poor
Event Extras (Goodie Bags, Massages, Sponsor Tables)
Event Extras (Goodie Bags, Massages, Sponsor Tables) Excellent
Event Extras (Goodie Bags, Massages, Sponsor Tables) Very Good
Event Extras (Goodie Bags, Massages, Sponsor Tables) Good
Event Extras (Goodie Bags, Massages, Sponsor Tables) Fair
Event Extras (Goodie Bags, Massages, Sponsor Tables) Poor
Integration of LLS Mission
Integration of LLS Mission Excellent
Integration of LLS Mission Very Good
Integration of LLS Mission Good
Integration of LLS Mission Fair
Integration of LLS Mission Poor
Specific Comments on any of the areas featured above:
6
. How would you rate your experience with the following groups?
Excellent
Very Good
Good
Fair
Poor
Big Climb Event Volunteers (RED shirts)
*
How would you rate your experience with the following groups? Big Climb Event Volunteers (RED shirts) Excellent
Big Climb Event Volunteers (RED shirts) Very Good
Big Climb Event Volunteers (RED shirts) Good
Big Climb Event Volunteers (RED shirts) Fair
Big Climb Event Volunteers (RED shirts) Poor
The Leukemia & Lymphoma Society Staff (BLACK shirts)
The Leukemia & Lymphoma Society Staff (BLACK shirts) Excellent
The Leukemia & Lymphoma Society Staff (BLACK shirts) Very Good
The Leukemia & Lymphoma Society Staff (BLACK shirts) Good
The Leukemia & Lymphoma Society Staff (BLACK shirts) Fair
The Leukemia & Lymphoma Society Staff (BLACK shirts) Poor
Specific Comments regarding either of the groups listed above:
7
. Do you have any comments or suggestions regarding our post-event venues?
Do you have any comments or suggestions regarding our post-event venues?
McCormick & Schmick's
Pyramid Brewery & Alehouse
Comments/Suggestions:
8
. Did you fundraise as part of this year's event?
Did you fundraise as part of this year's event?
Yes
No
If no, why not?
9
. Your donors were primarily:
Your donors were primarily:
Did not have donors
Friends
Family
Co-workers
Other (please specify):
10
. Did you use your online fundraising page?
Did you use your online fundraising page?
Yes
No
If no, why not?
11
. Please rate your overall fundraising experience:
Very Easy
Easy
Neutral
Diffucult
Very Difficult
N/A
Online Fundraising
*
Please rate your overall fundraising experience: Online Fundraising Very Easy
Online Fundraising Easy
Online Fundraising Neutral
Online Fundraising Diffucult
Online Fundraising Very Difficult
Online Fundraising N/A
Offline Fundraising
Offline Fundraising Very Easy
Offline Fundraising Easy
Offline Fundraising Neutral
Offline Fundraising Diffucult
Offline Fundraising Very Difficult
Offline Fundraising N/A
Other Comments:
12
. How would you rate our Convio.com online system?
Excellent
Very Good
Good
Fair
Poor
N/A
Online Registration
*
How would you rate our Convio.com online system? Online Registration Excellent
Online Registration Very Good
Online Registration Good
Online Registration Fair
Online Registration Poor
Online Registration N/A
Personal Fundraising Page
Personal Fundraising Page Excellent
Personal Fundraising Page Very Good
Personal Fundraising Page Good
Personal Fundraising Page Fair
Personal Fundraising Page Poor
Personal Fundraising Page N/A
Team Page
Team Page Excellent
Team Page Very Good
Team Page Good
Team Page Fair
Team Page Poor
Team Page N/A
Online Donation Process
Online Donation Process Excellent
Online Donation Process Very Good
Online Donation Process Good
Online Donation Process Fair
Online Donation Process Poor
Online Donation Process N/A
Participant Center Features
Participant Center Features Excellent
Participant Center Features Very Good
Participant Center Features Good
Participant Center Features Fair
Participant Center Features Poor
Participant Center Features N/A
Specific Comments on any of the features listed above:
13
. Did you attend the Spitfire Kick-off Pasta Party in January? (Choose all that apply)
Did you attend the Spitfire Kick-off Pasta Party in January? (Choose all that apply)
Yes, I was a Team Captain.
Yes, I fundraised the $75 minimum to be invited.
No, I did not fundraise the $75 minimum to be invited/was not interested.
No, I registered after Pasta Party occurred.
No, I didn't know about it.
Improvements/Suggestions?
14
. (For Team Captains) What did you think about the format of this year's Team Captain Info Meetings?
(For Team Captains) What did you think about the format of this year's Team Captain Info Meetings?
I enjoyed the smaller, drop-in meetings at various locations on different dates.
I preferred the larger, single-night event with formal agenda.
N/A
Other opinions or suggestions:
15
. How would you rate the variety of fundraising incentive prizes offered? (suggestions welcome)
How would you rate the variety of fundraising incentive prizes offered? (suggestions welcome)
Excellent
Very Good
Good
Fair
Poor
What items would you like to see offered in the future?
16
. What incentives would motivate you to raise $2000+ to become an event VIP? (This year's VIP perks included: VIP area on race-day w/ food, drink and massage perks; access to VIP bathroom;
pre-packed tote with race packet, t-shirt, goodie bag and special gift; invitation to Awards Ceremony at the Columbia Tower Club in April.)
What incentives would motivate you to raise $2000+ to become an event VIP? (This year's VIP perks included: VIP area on race-day w/ food, drink and massage perks; access to VIP bathroom; pre-packed tote with race packet, t-shirt, goodie bag and special gift; invitation to Awards Ceremony at the Columbia Tower Club in April.)
17
. Would your company be interested in sponsoring the 2011 event?
Would your company be interested in sponsoring the 2011 event?
Yes
No
If yes, please contact andi.barber@lls.org as this is an anonymous survey. Or you may choose to list your company and/or your name below:
18
. Do you plan on participating in next year's Big Climb?
Do you plan on participating in next year's Big Climb?
Yes
No
Maybe
Comments:
19
. If you are part of a team, how would you describe it?
If you are part of a team, how would you describe it?
Mostly family
Mostly friends
Mixture of family and friends
Mostly co-workers
School team
A little bit of everthing
N/A
Other (please specify):
20
. Highest Level of Education Completed:
Highest Level of Education Completed:
High School
Associates Degree
Bachelors Degree
Masters Degree
Ph.D. or Higher
Other:
21
. Salary (to nearest thousand):
Salary (to nearest thousand):
22
. How far did you travel for this event?
How far did you travel for this event?
I live in Seattle.
I live within 15 miles of Downtown Seattle.
I live within 30 miles of Downtown Seattle.
I live within 60 miles of Downtown Seattle.
I traveled over 60 miles to attend this event.
Comments:
23
. Any other comments/suggestions/improvements?
Any other comments/suggestions/improvements?
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