Exit this survey Client Satisfaction Survey 1. Default Section Question Title * 1. Customer Name Question Title * 2. Please list your project/site name or number Question Title * 3. How did you hear about Formecology, LLC? Newspaper or newsletter Trade show Website Referral Returning customer Other (please specify) Question Title * 4. Please rate our level of service Excellent - Exceeded project expectations Good - Met expectations, completed project scope Fair - Some expectations were met, not all project scope completed Poor - Did not complete project as expected Knowledgeable Knowledgeable Excellent - Exceeded project expectations Knowledgeable Good - Met expectations, completed project scope Knowledgeable Fair - Some expectations were met, not all project scope completed Knowledgeable Poor - Did not complete project as expected Friendly & professional Friendly & professional Excellent - Exceeded project expectations Friendly & professional Good - Met expectations, completed project scope Friendly & professional Fair - Some expectations were met, not all project scope completed Friendly & professional Poor - Did not complete project as expected Timeliness of scheduling Timeliness of scheduling Excellent - Exceeded project expectations Timeliness of scheduling Good - Met expectations, completed project scope Timeliness of scheduling Fair - Some expectations were met, not all project scope completed Timeliness of scheduling Poor - Did not complete project as expected Timeliness of implementation Timeliness of implementation Excellent - Exceeded project expectations Timeliness of implementation Good - Met expectations, completed project scope Timeliness of implementation Fair - Some expectations were met, not all project scope completed Timeliness of implementation Poor - Did not complete project as expected Tasks completed per contract Tasks completed per contract Excellent - Exceeded project expectations Tasks completed per contract Good - Met expectations, completed project scope Tasks completed per contract Fair - Some expectations were met, not all project scope completed Tasks completed per contract Poor - Did not complete project as expected Overall communication Overall communication Excellent - Exceeded project expectations Overall communication Good - Met expectations, completed project scope Overall communication Fair - Some expectations were met, not all project scope completed Overall communication Poor - Did not complete project as expected Quality of craft Quality of craft Excellent - Exceeded project expectations Quality of craft Good - Met expectations, completed project scope Quality of craft Fair - Some expectations were met, not all project scope completed Quality of craft Poor - Did not complete project as expected Question Title * 5. Would you like to share more about the service you received? Question Title * 6. Would you recommend Formecology, LLC to a friend? Yes No Question Title * 7. Do you know of a relative, friend or colleague in need of landscape design/build/care services? Please tell us about it! Question Title * 8. Are there any improvements you feel we can make to better serve our clients? Done