TAP SurveyTAP Survey

1. What services were you using in TAP? (Check all that apply)

What services were you using in TAP? (Check all that apply) File returns and renewals

Submit catering logs and other liquor licensing documents

Make payments on your account with an echeck or credit card

View previously filed returns and payment history; view letters, orders, invoices, coupons and TAP submitted requests

Update your name and address

Manage who has access to your tax account

Manage bank payment sources

Manage your profile information

2. Were you able to easily find where you needed to go in TAP?

Were you able to easily find where you needed to go in TAP? Never

Most of the time

Always

3. If you accessed the FAQs, what information did you find helpful?

If you accessed the FAQs, what information did you find helpful?

4. Did you find the Hot Tips to be useful?

Did you find the Hot Tips to be useful?

5. What was easy about using TAP?

What was easy about using TAP?

6. What was difficult about using TAP?

What was difficult about using TAP?

7. Would you use TAP again? Why or why not?

Would you use TAP again? Why or why not?

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