Ancillary Fees

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1. Travel Industry Role

Travel Industry Role   Corporate travel manager Travel agency executive Other industry participant

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2. Name

Name

3. Email address to receive results (optional)

Email address to receive results (optional)

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4. Title

Title

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5. Organization

Organization

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6. Headquarters city

Headquarters city

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7. Do you agree that unbundling and ancillary fees have caused serious problems for corporate managed travel programs?

Do you agree that unbundling and ancillary fees have caused serious problems for corporate managed travel programs?   Strongly Agree Agree Undecided Disagree Strongly Disagree

Comment:

8. If you are a corporate travel manager how positively or negatively have ancillary fees and unbundling impacted your travel program?

If you are a corporate travel manager how positively or negatively have ancillary fees and unbundling impacted your travel program?   Very positively Somewhat positively Neither positively or negatively Somewhat negatively Very negatively

Comment:

9. If you are a travel agency executive, how positively or negatively have ancillary fees and unbundling impacted your business and ability to service your customers?

If you are a travel agency executive, how positively or negatively have ancillary fees and unbundling impacted your business and ability to service your customers?   Very positively Somewhat positively Neither positively or negatively Somewhat negatively Very negatively

Comment:

10. Do you believe the airline industry, absent government regulation, will respect the interests of distribution participants, including travel managers, in the area of ancillary fees and unbundling?

Do you believe the airline industry, absent government regulation, will respect the interests of distribution participants, including travel managers, in the area of ancillary fees and unbundling?   Yes No Unsure

Comment:

11. Do you believe that all members of the airline industry, absent government regulation, will make fair, adequate and readily accessible disclosure of their extra fees and charges so that travel managers and/or their TMCs can do comparison shopping of the all-in prices for air travel across carriers?

Do you believe that all members of the airline industry, absent government regulation, will make fair, adequate and readily accessible disclosure of their extra fees and charges so that travel managers and/or their TMCs can do comparison shopping of the all-in prices for air travel across carriers?   Yes No Unsure

Comment:

12. The U.S. DOT is seeking industry input on whether, in addition to requiring airlines to make ancillary fee data available and easily accessible on their websites, that an airline should be required to make the fee data available to the travel agency channel through any GDS in which that airline has agreed to participate. Do you support this requirement?

The U.S. DOT is seeking industry input on whether, in addition to requiring airlines to make ancillary fee data available and easily accessible on their websites, that an airline should be required to make the fee data available to the travel agency channel through any GDS in which that airline has agreed to participate. Do you support this requirement?   Yes No Unsure

Comment:

13. Do you support an airline distribution model wherein access to airfare and ancillary services content is available only on airlines’ websites, or through direct connections to multiple airlines’ inventory systems requiring TMC investments of time and money to adopt and implement new technologies and requiring increased transaction fees for corporate travel departments?

Do you support an airline distribution model wherein access to airfare and ancillary services content is available only on airlines’ websites, or through direct connections to multiple airlines’ inventory systems requiring TMC investments of time and money to adopt and implement new technologies and requiring increased transaction fees for corporate travel departments?   Yes No Unsure

Comment:

14. Apart from requiring full and fair disclosure of extra fees and charges (see question 12 above), do you have a view on what, if anything, the U.S. Congress or the U.S. DOT should do in the area of unbundling and ancillary fees?

Apart from requiring full and fair disclosure of extra fees and charges (see question 12 above), do you have a view on what, if anything, the U.S. Congress or the U.S. DOT should do in the area of unbundling and ancillary fees?

15. If you are willing to speak with the press, please provide a phone number and email address.

If you are willing to speak with the press, please provide a phone number and email address.   Phone number:
Email address:

16. Overall comments?

Overall comments?