1. What is the 23BI Knowledge Base and how can my response help?
Raw information is sometimes called data. When it is analysed in the right way it becomes knowledge. So rather than creating a data base of responses, we are creating a Knowledge Base.
As we collect the survey responses, we will input them into a computer in a form that can be extracted in a number of ways providing trends and comparisons that are not available at present.
Over time, we will build a picture of what is happening about the issues and how things are changing. For example, if the percentage of responses from an area shows that one issue is decreasing in importance, then we can further analyse what good things are being done in that area. With this information, we can let other areas know.