Patient Satisfaction Survey

 
As the Supervisor for Advanced Medical Supply, I want to thank you for giving us the opportunity to serve you. Please help us provide better service to you, our community, and all of our patients by taking a few minutes to rate your experience with our equipment and/or services. We appreciate your business and want to exceed your expectations.

Please give us your honest opinion and we will take your input into consideration as we develop new programs and provide new equipment in the future. You may contact me directly if you have other comments or concerns via the information below.

Again, thank you for your support,

Barbara Haller
Supervisor, Advanced Medical Supply
bobbie.haller@advmedicalsupply.net
O: 580-252-4700
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1. Was your customer service representative courteous, knowledgeable, and professional?
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2. How well was our staff able to answer your insurance or financial questions?
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3. How satisfied are you with the delivery time of your equipment, supplies, or service?
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4. Was the delivery technician courteous, knowledgeable, and professional?
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5. Were you satisfied with your equipment, supplies, or service?
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6. How well did you receive clear instructions on the safe use, care and cleaning of your equipment?
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7. How well did we explain and give you instructions on how to reach us, if needed, for an emergency or further questions about your equipment, supplies or service?
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8. Were you given information regarding Patient Rights, Concerns, Assignment of Benefits and/or Medicare Supplier Standards?
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