2011 SharePoint Survey
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How Are Companies Using SharePoint in the Enterprise?
1
. What is your primary role with SharePoint?
What is your primary role with SharePoint?
End User
Developer
IT Pro / Administrator
Business/SharePoint Analyst
Other (please specify)
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2
. Are you currently using or considering using SharePoint within your organization? (If using multiple version of SharePoint, answer which version represents the majority of your deployment.)
Are you currently using or considering using SharePoint within your organization? (If using multiple version of SharePoint, answer which version represents the majority of your deployment.)
Own SharePoint 2003 and are using today
Own SharePoint 2007 and are using today
Own SharePoint 2010 and are using today
Own SharePoint, but have not deployed
Considering SharePoint
Not considering SharePoint
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3
. How widespread is the deployment and usage of SharePoint within your organization?
How widespread is the deployment and usage of SharePoint within your organization?
Use within team or single SharePoint project site
Limited SharePoint sites or departmental use (1 to 3)
Several departments (4 or more)
Regionally used by specific offices
Enterprise-wide global deployment of SharePoint
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4
. How are you currently using, or how do you plan to use, your SharePoint investment? (Check all that apply)
How are you currently using, or how do you plan to use, your SharePoint investment? (Check all that apply)
Content repository only
Enterprise content management
Portal, communication & web content management
Workflow
Business process management
Social, community, collaboration
Business intelligence / dashboards
Platform for custom applications
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5
. In your opinion, what do you believe is the most challenging issue with your SharePoint implementation?
In your opinion, what do you believe is the most challenging issue with your SharePoint implementation?
User Interface - Lack of intuitive, easy-to-use interface for business users
Dev Time - Development time and effort required to build business applications
Integration / customization -- of the platform
Workflows - Inability to manage multiple document workflows
Reporting - Limited real-time reporting and analytics on workflows or processes
Personalization - Inability to manage role- or skills-based work assignments
Scalability - Ability to scale for high volume of documents or users; performance
Governance - Limited governance policies, coordination, and commitment
Adoption /Training - End-user adoption and training
Strategy – Limited or lack of SharePoint strategy in business or IT
Other
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6
. Which statement below best represents your opinion of the SharePoint user application experience?
Which statement below best represents your opinion of the SharePoint user application experience?
GREAT -- SharePoint has a great user experience out-of-the-box and is adequate for our needs
SOMEWHAT ADEQUATE -- SharePoint user experience is somewhat adequate but requires additional in-house design and development
INADEQUATE / NEEDS 3rd PARTY --SharePoint user experience is inadequate and requires third party products and services to improve the application interface
INADEQUATE -- SharePoint user experience is inadequate but we don’t have the time or resources to invest in improvements
NOT IMPORTANT -- User experience is not important
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7
. How do you expose legacy or other application data to your SharePoint users?
How do you expose legacy or other application data to your SharePoint users?
Access data through a separate native legacy/application interface
SharePoint Data is integrated into a different system and pulled by users from that system
Some legacy data is accessed through SharePoint
Access all legacy and new data through a single, integrated user interface within SharePoint
External data is currently not available
Other
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8
. Which new capability within SharePoint 2010 do you believe has been / will be most beneficial?
Which new capability within SharePoint 2010 do you believe has been / will be most beneficial?
Enhanced social computing tools
New and improved application development experience
Simplify line-of-business application or proprietary system integration
Improved workflow design and deployment
Improved business to IT collaboration with SharePoint Designer 2010 and Visual Studio 2010
Improved content search and navigation across site collection boundaries
Enhanced scalability and storage
Better support for standards
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9
. Of the documents stored and managed within SharePoint, what percentage are used or accessed as part of a broader mission-critical process?
(e.g., your business would stop if SharePoint documents / content were not available to help with servicing clients, processing invoices, managing customer cases, handling claims)
Of the documents stored and managed within SharePoint, what percentage are used or accessed as part of a broader mission-critical process? (e.g., your business would stop if SharePoint documents / content were not available to help with servicing clients, processing invoices, managing customer cases, handling claims)
None
1 – 25%
26 – 50%
51 – 75%
76 – 100%
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10
. How large is your business? (#employees)
How large is your business? (#employees)
Less than 100
100 to 499
500 – 999
1000 – 4999
5000 – 9,999
10,000 or greater
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11
. What global region do you live in?
What global region do you live in?
Africa
Asia
Australia/New Zealand
Eastern Europe
Middle East
North America
South America
Western Europe
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12
. Which of the following types of add-on package or system are you using / planning to use with your SharePoint implementation? (Check all that apply)
Which of the following types of add-on package or system are you using / planning to use with your SharePoint implementation? (Check all that apply)
Workflow/BPM
Search/Analytics
Security and rights management
Back-up support
Classification/taxonomy management
Data migration tools
Records management system
Enterprise 2.0/social computing
Scanning and capture - single point
Storage management (externalization)
Archiving (long-term retention of content)
Distributed scanning and capture platform
Rich Media handling
Integrated/improved interface to email
Digital signatures
E-discovery
Case Management
Interface to fax systems
None
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13
. What industry below best represents your organization?
What industry below best represents your organization?
Consumer Packaged Goods or Retail
Energy
Education
Financial Services / Banking
Healthcare
Insurance
IT Services / Consulting
Manufacturing (discrete or process)
Public Sector (state, local or federal government)
Software Development
Utilities
Other
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14
. Rate the end user satisfaction with your SharePoint training programs
Rate the end user satisfaction with your SharePoint training programs
We don’t have a training program
Not satisfied
Content / Comfortable
Very Satisfied
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15
. Describe the level of business process maturity within your SharePoint environment.
Describe the level of business process maturity within your SharePoint environment.
Initial - Business process is loosely defined.
Managed - Business processes are designed; some custom, departmental “no-code” workflows (SP Designer, Visio, or third-party tool) may be used
Defined-- Process is considered as a whole, rather than as automating functional tasks. Transition from procedural document workflow to orchestration of dynamic business process.
Predictable - Workflow is a component of SP-based composite applications with connectivity to LOB systems.
Optimizing -- Power users can edit existing workflows to adapt them to changing business needs on the fly. Users leverage data from BPM to optimize process, simulate on real data, clear bottlenecks, balance work across workloads.
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16
. Do you have any plans that include SharePoint in the cloud? (check all that apply)
Do you have any plans that include SharePoint in the cloud? (check all that apply)
No plans
Considering Office365 with SharePoint
Already using Office365 with SharePoint
Considering hosted SharePoint offering
Already using hosted SharePoint offering
Considering other Cloud solutions similar to SharePoint Online (i.e. Box.Net, Drop Box, Google Apps)
17
. Would you like the survey results emailed to you? If YES, please provide your email address below.
IMPORTANT: Your email will ONLY be used for the purpose of communicating the survey results. Survey results will be published in October 2011.
Would you like the survey results emailed to you? If YES, please provide your email address below. IMPORTANT: Your email will ONLY be used for the purpose of communicating the survey results. Survey results will be published in October 2011.
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