2011 Data Loss Survey (USAother)

Endpoint data loss questions

NOTE: This survey is on laptop and desktop user data backup, not server backups

1. What do employees in your organization use as their primary system?

What do employees in your organization use as their primary system? Laptops

Desktops

Tablets

2. How does your company currently protect the data on user laptops and desktops?

How does your company currently protect the data on user laptops and desktops? Company policy instructing users to copy their files to a file server.

Company policy instructing users to backup to an external hard drive.

Folder synchronization

A backup solution for desktops and notebooks

We have no user data backup solution in place

Other (please specify)

3. How effective has your company’s current solution been in protecting users’ data?

How effective has your company’s current solution been in protecting users’ data? Highly effective

Moderately effective

Moderately ineffective

Highly ineffective

4. Which of the following issues associated with backing up user data does your company experience?
(Select all applicable)

Which of the following issues associated with backing up user data does your company experience? (Select all applicable) Users do not consistently follow our policies.

The infrastructure, (bandwidth and storage) cannot cope with large backup volumes

High impact on user computers

Security concerns (users don’t want sensitive information on our servers)

Upgrading users’ laptops & desktops takes a lot of time

There are no issues

5. What are the top two causes of user data loss in your business?

What are the top two causes of user data loss in your business? Theft

Negligence

Hardware failure

Viruses

Failed data migration

6. In operational risk management planning, how much of a risk and consideration is data loss to your business?

In operational risk management planning, how much of a risk and consideration is data loss to your business? It is a marginal consideration

We do a moderate amount of planning and have implemented precautions

It is one of our most significant threats but we have not implemented substantial solutions

We consider data loss an extremely significant risk. We have done extensive planning and ensure we investigate & implement leading solutions.

7. Has your company lost data in the last 12 months?

Has your company lost data in the last 12 months? Yes

8. Can your company recover all your critical data from any and all users next time there is a data loss incident?

Can your company recover all your critical data from any and all users next time there is a data loss incident? Yes

9. Has your company considered an endpoint data backup and recovery solution for its laptops & desktops?

Has your company considered an endpoint data backup and recovery solution for its laptops & desktops? We currently have a system in place

We are currently investigating a solution

We have considered it, but have not yet investigated the matter

We are not considering backing up the data on user laptops & desktops

10. What is your most important priority when selecting a user data backup solution?

What is your most important priority when selecting a user data backup solution? Reliable endpoint data backup

Centralized backup policy setting & control

Non-intrusive end-user experience

Reduced bandwidth & storage requirements

Easy install configuration & management

Simplified user data migration

Easier corporate governance and reporting to prove legal compliance

Simple, fast data recovery

11. Approximately how long would it take your organization to retrieve lost data?

Approximately how long would it take your organization to retrieve lost data? Less than an hour

1 - 2 hours

2 - 5 hours

1 day

1 week

1 month

We would not be able to recover lost data

12. Rate the importance of the following in a user data backup solution:

	Not important	Marginally important	Very important
Data Backup speed	Rate the importance of the following in a user data backup solution: Data Backup speed Not important	Data Backup speed Marginally important	Data Backup speed Very important
Ability to easily & centrally select the appropriate data for backup	Ability to easily & centrally select the appropriate data for backup Not important	Ability to easily & centrally select the appropriate data for backup Marginally important	Ability to easily & centrally select the appropriate data for backup Very important
Encryption of information for added data security	Encryption of information for added data security Not important	Encryption of information for added data security Marginally important	Encryption of information for added data security Very important
Compression of information for added storage and bandwidth saving	Compression of information for added storage and bandwidth saving Not important	Compression of information for added storage and bandwidth saving Marginally important	Compression of information for added storage and bandwidth saving Very important
Effective support for any number of remote users (scalability)	Effective support for any number of remote users (scalability) Not important	Effective support for any number of remote users (scalability) Marginally important	Effective support for any number of remote users (scalability) Very important
Transparency of backups- no user interruption	Transparency of backups- no user interruption Not important	Transparency of backups- no user interruption Marginally important	Transparency of backups- no user interruption Very important
An intuitive reporting structure for compliance	An intuitive reporting structure for compliance Not important	An intuitive reporting structure for compliance Marginally important	An intuitive reporting structure for compliance Very important
The ability to recover data in a quick and effective way	The ability to recover data in a quick and effective way Not important	The ability to recover data in a quick and effective way Marginally important	The ability to recover data in a quick and effective way Very important

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