2011 Annual Planning Report As an important stakeholder, we appreciate your feedback on our Annual Planning Report (APR). The APR is an important tool for communicating Western Power’s plans for the network. Your feedback will ensure that this report continues to meet the needs of our stakeholders. Question Title * 1. What type of stakeholder best describes you? Business Customer Retailer/Generator Customer Residential Customer Commercial Customer Industrial Generator Government Organisation Other (please specify) Question Title * 2. If you are a business, what industry best represents you? Retailer/Generator Customer Land Development Health Community Mining Large Industrial Utility Other (please specify) Question Title * 3. How did you read the APR? Printed copy Online Both Question Title * 4. Have you previously read the APR? Yes No Question Title * 5. Please rate the APR on the following Excellent Good Average Poor Very poor Relevance Relevance Excellent Relevance Good Relevance Average Relevance Poor Relevance Very poor Level of information Level of information Excellent Level of information Good Level of information Average Level of information Poor Level of information Very poor Clarity Clarity Excellent Clarity Good Clarity Average Clarity Poor Clarity Very poor Appearance/ format Appearance/ format Excellent Appearance/ format Good Appearance/ format Average Appearance/ format Poor Appearance/ format Very poor Please add any other information: Question Title * 6. Please indicate the level of quality and value provided by each chapter. Excellent Good Average Poor Very poor Introduction Introduction Excellent Introduction Good Introduction Average Introduction Poor Introduction Very poor Planning considerations Planning considerations Excellent Planning considerations Good Planning considerations Average Planning considerations Poor Planning considerations Very poor History of the Western Power Network History of the Western Power Network Excellent History of the Western Power Network Good History of the Western Power Network Average History of the Western Power Network Poor History of the Western Power Network Very poor Load forecasting Load forecasting Excellent Load forecasting Good Load forecasting Average Load forecasting Poor Load forecasting Very poor Generation scenario planning Generation scenario planning Excellent Generation scenario planning Good Generation scenario planning Average Generation scenario planning Poor Generation scenario planning Very poor Completed projects Completed projects Excellent Completed projects Good Completed projects Average Completed projects Poor Completed projects Very poor Transmission Network issuess Transmission Network issuess Excellent Transmission Network issuess Good Transmission Network issuess Average Transmission Network issuess Poor Transmission Network issuess Very poor Supply issues Supply issues Excellent Supply issues Good Supply issues Average Supply issues Poor Supply issues Very poor Introduction to the metrics Introduction to the metrics Excellent Introduction to the metrics Good Introduction to the metrics Average Introduction to the metrics Poor Introduction to the metrics Very poor Appendices Appendices Excellent Appendices Good Appendices Average Appendices Poor Appendices Very poor Please add any further information: Question Title * 7. The 2011 APR introduced a number of performance measures designed to help customers assess the value of Western Power's investments (Section 2.10 and Chapter 6). Please indicate how you value these performance measures. Extremely important Very important Important Neither important nor unimportant Question Title * 8. Are there any other topics you would like to see in future APR releases? Yes No Please provide details of what you would like to see covered: Question Title * 9. Overall, how useful did you find the 2011 APR? Did it meet your needs/ expectations? Not at all Minimally Adequetly Mostly Completely Please provide further details here: Question Title * 10. Did you find the APR easy to read and understand? Yes No Please provide further details here: Question Title * 11. Were you able to easily find the information you were looking for? Yes No Please provide further details here Question Title * 12. Please rate the APR website on the following: Excellent Good Average Poor Very poor Accessibility Accessibility Excellent Accessibility Good Accessibility Average Accessibility Poor Accessibility Very poor Ease of navigation Ease of navigation Excellent Ease of navigation Good Ease of navigation Average Ease of navigation Poor Ease of navigation Very poor Look and feel Look and feel Excellent Look and feel Good Look and feel Average Look and feel Poor Look and feel Very poor Please provide further details here: Question Title * 13. Please add any futher comments you would like to make about the APR. Question Title * 14. If you are interested in being a part of a one-on-one feedback session for future development of the APR please provide your details below. Name Organisation Phone number Email Preferred day and time to be contacted Thank you for providing us with valuable information, which will help us ensure that the Annual Planning Report remains an informative and useful document. 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