Customer Satisfaction Survey

How do you usually get information or manage your student loans with FedLoan Servicing?

How do you usually get information or manage your student loans with FedLoan Servicing? I use the www.MyFedLoan.org website.

I call your automated phone system.

I talk directly with a loan counselor.

How would you describe yourself?

How would you describe yourself? I currently make payments on my student loans.

I am in school, have recently graduated, or have postponed my payments.

I don’t currently have loans serviced by Fedloan Servicing.