Navigate the Healthcare System User SurveyNavigate the Healthcare System User Survey

1. Navigate the Healthcare System Survey - page 1

1. Why did you visit the Navigate the Healthcare System section of the Taking Charge website? (Please check all that apply.)

Why did you visit the Navigate the Healthcare System section of the Taking Charge website? (Please check all that apply.) I have had trouble understanding my options for treatment, insurance and healthcare providers.

I want to communicate more effectively with my healthcare providers.

I was interested in learning about complementary therapies.

I was recently diagnosed with a serious health condition, and I was unsure what to do.

There was a financial incentive from my employer to visit the site.

Other (please specify)

2. What parts of the Navigate the Healthcare System section were most helpful to you?

	Very helpful	Somewhat helpful	Not helpful	N/A
Why Do I Need to Take Charge?	*What parts of the Navigate the Healthcare System section were most helpful to you? Why Do I Need to Take Charge? Very helpful	Why Do I Need to Take Charge? Somewhat helpful	Why Do I Need to Take Charge? Not helpful	Why Do I Need to Take Charge? N/A
What's My Role?	What's My Role? Very helpful	What's My Role? Somewhat helpful	What's My Role? Not helpful	What's My Role? N/A
How Do I Get the E-Facts?	How Do I Get the E-Facts? Very helpful	How Do I Get the E-Facts? Somewhat helpful	How Do I Get the E-Facts? Not helpful	How Do I Get the E-Facts? N/A
How Can I Find a Good Provider?	How Can I Find a Good Provider? Very helpful	How Can I Find a Good Provider? Somewhat helpful	How Can I Find a Good Provider? Not helpful	How Can I Find a Good Provider? N/A
How Can I Communicate Effectively?	How Can I Communicate Effectively? Very helpful	How Can I Communicate Effectively? Somewhat helpful	How Can I Communicate Effectively? Not helpful	How Can I Communicate Effectively? N/A
How Do I Make Treatment Decisions?	How Do I Make Treatment Decisions? Very helpful	How Do I Make Treatment Decisions? Somewhat helpful	How Do I Make Treatment Decisions? Not helpful	How Do I Make Treatment Decisions? N/A
How Can I Ensure Healthy Hospitalization?	How Can I Ensure Healthy Hospitalization? Very helpful	How Can I Ensure Healthy Hospitalization? Somewhat helpful	How Can I Ensure Healthy Hospitalization? Not helpful	How Can I Ensure Healthy Hospitalization? N/A
What Should I Know About Health Insurance?	What Should I Know About Health Insurance? Very helpful	What Should I Know About Health Insurance? Somewhat helpful	What Should I Know About Health Insurance? Not helpful	What Should I Know About Health Insurance? N/A

3. What are the biggest challenges you face in getting the healthcare you need? (Please select your top 3 challenges and rank them in order from 1-3, with 1 representing the biggest challenge and 3 representing the least challenging aspect.)

What are the biggest challenges you face in getting the healthcare you need? (Please select your top 3 challenges and rank them in order from 1-3, with 1 representing the biggest challenge and 3 representing the least challenging aspect.) Finding the right healthcare professional/specialist who can address my health concerns
Getting a timely appointment
Getting answers to my healthcare questions
Understanding how to evaluate my options
Cost of healthcare
Figuring out what my insurance company will (and will not) pay for
Keeping track of my medical history
Coordinating my care between multiple healthcare professionals

4. Did the Navigate the Healthcare System section provide any resources to help you with your top two issues?

Did the Navigate the Healthcare System section provide any resources to help you with your top two issues? Yes

Somewhat

Please explain

Navigate the Healthcare System User SurveyExit this survey >>

1. Navigate the Healthcare System Survey - page 1

Navigate the Healthcare System User Survey
Exit this survey >>