LOYOLA SHUTTLE SERVICE SURVEY

1. Introduction

Please complete one survey for each driver.

We at the Transportation & Parking Department are committed to providing the College community with exceptional service. We encourage your comments and suggestions in helping us achieve this goal.

Please take a few minutes to fill out and submit this form. Your feedback will be carefully reviewed in order to assess our service and make improvements.

1. Which driver do you normally ride with?

	Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #1 York Rd./Newman 6:00AM - 5:30 PM	Which driver do you normally ride with? Route #1 York Rd./Newman 6:00AM - 5:30 PM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #2 York Rd./Newman 5:30PM - 11:00PM	Route #2 York Rd./Newman 5:30PM - 11:00PM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #3 York Rd./Cathedral 7:00AM - 12:00AM	Route #3 York Rd./Cathedral 7:00AM - 12:00AM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #4 Cathedral/Ennis 6:00AM - 11:00PM	Route #4 Cathedral/Ennis 6:00AM - 11:00PM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #5 Cathedral/Newman 6:00AM - 12:00AM	Route #5 Cathedral/Newman 6:00AM - 12:00AM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #6 Compass M-F 4:00PM - 12:00AM	Route #6 Compass M-F 4:00PM - 12:00AM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #6 Compass R-SU 5:00PM - 3:00AM	Route #6 Compass R-SU 5:00PM - 3:00AM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic
Route #6 Compass Weekends 9:00AM - 1:00AM	Route #6 Compass Weekends 9:00AM - 1:00AM Vic	Lowe	Marla	Melody	Terry	Nate	Linda	Kevin	Sam	Selena	Mark	Jimmy	Tracy	Ted	Jackie	William	Vernon	Cederic

2. How many times per week do you ride a shuttle?

How many times per week do you ride a shuttle? 0

More than 10 times per week

3. Please rate our service.

	Excellent	Good	Fair	Poor	N/A
Helpfulness & Courtesy of Bus Operators	Please rate our service. Helpfulness & Courtesy of Bus Operators Excellent	Good	Fair	Poor	N/A
Helpfulness & Courtesy of Maintenance Staff	Helpfulness & Courtesy of Maintenance Staff Excellent	Good	Fair	Poor	N/A
Helpfulness & Courtesy of Office Staff	Helpfulness & Courtesy of Office Staff Excellent	Good	Fair	Poor	N/A
SAFETY: Driving Skills of Shuttle Operator	SAFETY: Driving Skills of Shuttle Operator Excellent	Good	Fair	Poor	N/A
Operator Utilizes Defensive Driving	Operator Utilizes Defensive Driving Excellent	Good	Fair	Poor	N/A
CLEANLINESS & MAINTENANCE: Shuttle Stop	CLEANLINESS & MAINTENANCE: Shuttle Stop Excellent	Good	Fair	Poor	N/A
Shuttle Bus	Shuttle Bus Excellent	Good	Fair	Poor	N/A
TIMELINESS: Of the Shuttle Services	TIMELINESS: Of the Shuttle Services Excellent	Good	Fair	Poor	N/A
Of Responding to Concerns	Of Responding to Concerns Excellent	Good	Fair	Poor	N/A
SECURITY: While on the Shuttle Bus	SECURITY: While on the Shuttle Bus Excellent	Good	Fair	Poor	N/A
While at Shuttle Stop Locations	While at Shuttle Stop Locations Excellent	Good	Fair	Poor	N/A
CONVENIENCE OF: Shuttle Routes	CONVENIENCE OF: Shuttle Routes Excellent	Good	Fair	Poor	N/A
Shuttle Stops	Shuttle Stops Excellent	Good	Fair	Poor	N/A
Overall, how would you rate: The Shuttle Service	Overall, how would you rate: The Shuttle Service Excellent	Good	Fair	Poor	N/A
The Shuttle Stops	The Shuttle Stops Excellent	Good	Fair	Poor	N/A

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