2009 CNBSA Survey

1. Please provide your contact information (Optional)

Please provide your contact information (Optional) Name:
Address:
City/Town:
State:
ZIP/Postal Code:
Email Address:
Phone Number:

2. How did you originally hear about the CNBSA?

How did you originally hear about the CNBSA? Newspaper Press Release

Town Newsletter

Website

Word of Mouth

School Flyer

Other (please specify)

3. What is the best way to communicate with you?

What is the best way to communicate with you? Phone

E-mail

Texting

Mail

Website

4. Are you currently utilizing either of the following?

Are you currently utilizing either of the following? Facebook

Twitter

Neither

Other (please specify)

5. How many children do you have playing for the CNBSA?

	1	2	3	4	more than 4
# of Children	How many children do you have playing for the CNBSA? # of Children 1	2	3	4	more than 4

6. In what CNBSA Leagues do your Children play? (Check all that apply)

	Challenger	Rookie (t-ball)	Minor (rif)	Major A (10U)	Major AA (12U)	Senior A (15U)	Major AA Softball (11U)	Senior A Softball (14U)	Senior AA Softball (17U)	Travel/Tournament Teams (all age levels)
Leagues	In what CNBSA Leagues do your Children play? (Check all that apply) Leagues Challenger	Rookie (t-ball)	Minor (rif)	Major A (10U)	Major AA (12U)	Senior A (15U)	Major AA Softball (11U)	Senior A Softball (14U)	Senior AA Softball (17U)	Travel/Tournament Teams (all age levels)

7. Rate our 2009 Uniforms

	Exceed Expectations	Met Expectations	Below Expectations
Quality	Rate our 2009 Uniforms Quality Exceed Expectations	Met Expectations	Below Expectations
Appearence	Appearence Exceed Expectations	Met Expectations	Below Expectations
Sizing	Sizing Exceed Expectations	Met Expectations	Below Expectations

Other (please specify)

8. Rate the following on our sponsors

	5 or more times	More than once	Once	Never
How often did you utilize the CNBSA Membership Card?	Rate the following on our sponsors How often did you utilize the CNBSA Membership Card? 5 or more times	More than once	Once	Never
How often did you patronize our House League Sponsors?	How often did you patronize our House League Sponsors? 5 or more times	More than once	Once	Never
How frequently did you visit Dicks Sporting Goods?	How frequently did you visit Dicks Sporting Goods? 5 or more times	More than once	Once	Never
How frequently did you visit Laux Sporting Goods?	How frequently did you visit Laux Sporting Goods? 5 or more times	More than once	Once	Never

Other (please specify)

9. Do you have children playing for other baseball/softball organizations? And Why?

Do you have children playing for other baseball/softball organizations? And Why? Yes

No

Why and in what leagues?

10. Please rate the following when making the decision to join a Baseball/Softball league.

	Extremely Important	Important	Somewhat Important	Not Important
Fun	Please rate the following when making the decision to join a Baseball/Softball league. Fun Extremely Important	Important	Somewhat Important	Not Important
Level of Competition	Level of Competition Extremely Important	Important	Somewhat Important	Not Important
Field Amenities (fencing, lights, concessions)	Field Amenities (fencing, lights, concessions) Extremely Important	Important	Somewhat Important	Not Important
Sanction Affiliation (Little League, Babe Ruth, USSSA, ASA, etc...)	Sanction Affiliation (Little League, Babe Ruth, USSSA, ASA, etc...) Extremely Important	Important	Somewhat Important	Not Important
Safety	Safety Extremely Important	Important	Somewhat Important	Not Important
Competitive Balance	Competitive Balance Extremely Important	Important	Somewhat Important	Not Important
Instruction/Quality of Coaching	Instruction/Quality of Coaching Extremely Important	Important	Somewhat Important	Not Important
Organization	Organization Extremely Important	Important	Somewhat Important	Not Important
Communication	Communication Extremely Important	Important	Somewhat Important	Not Important

Other (please specify)

11. Rate the CNBSA on the Quality of Play

	Strong	Moderate	Weak	Poor
Pitching	Rate the CNBSA on the Quality of Play Pitching Strong	Moderate	Weak	Poor
Hitting	Hitting Strong	Moderate	Weak	Poor
Base Running	Base Running Strong	Moderate	Weak	Poor
Baseball Knowledge	Baseball Knowledge Strong	Moderate	Weak	Poor
Catching	Catching Strong	Moderate	Weak	Poor
Throwing	Throwing Strong	Moderate	Weak	Poor
Fielding	Fielding Strong	Moderate	Weak	Poor

Other (please specify)

12. What more would you like the CNBSA to offer in the area of Player Development?

What more would you like the CNBSA to offer in the area of Player Development? 1

13. Rate the following 2009 Clinics.

	Quality of instruction	Length of instruction	Content of instruction	Impact on your child's performance
Hitting (62 Mill St.)	Rate the following 2009 Clinics. Hitting (62 Mill St.) Quality of instruction	Length of instruction	Content of instruction	Impact on your child's performance
Pitchers & Catchers Hardball (NCCC)	Pitchers & Catchers Hardball (NCCC) Quality of instruction	Length of instruction	Content of instruction	Impact on your child's performance
Pitchers & Catchers Softball (NCCC)	Pitchers & Catchers Softball (NCCC) Quality of instruction	Length of instruction	Content of instruction	Impact on your child's performance
Throwing Clinic (Town Park)	Throwing Clinic (Town Park) Quality of instruction	Length of instruction	Content of instruction	Impact on your child's performance
Wind Mill Pitching Clinic (Town Park)	Wind Mill Pitching Clinic (Town Park) Quality of instruction	Length of instruction	Content of instruction	Impact on your child's performance

Other (please specify)

14. Rate the CNBSA Website on the following

	Exceeded Expectations	Met Expectations	Below Expectations
Information	Rate the CNBSA Website on the following Information Exceeded Expectations	Met Expectations	Below Expectations
Ease of navigation	Ease of navigation Exceeded Expectations	Met Expectations	Below Expectations
Appearence	Appearence Exceeded Expectations	Met Expectations	Below Expectations
Updates	Updates Exceeded Expectations	Met Expectations	Below Expectations

Please add your comments and include what you would like to see on the CNBSA Website?

15. Please rate the following extra activities

	Overall Impression	Timeliness of food	Special Foods & Activities (cotton candy, dunk tank, skills challenges, etc..)	Awards Presentations
Opening Day Parade	Please rate the following extra activities Opening Day Parade Overall Impression	Timeliness of food	Special Foods & Activities (cotton candy, dunk tank, skills challenges, etc..)	Awards Presentations
Rookie/Minor/Major AA SB Picnic	Rookie/Minor/Major AA SB Picnic Overall Impression	Timeliness of food	Special Foods & Activities (cotton candy, dunk tank, skills challenges, etc..)	Awards Presentations
Playoffs	Playoffs Overall Impression	Timeliness of food	Special Foods & Activities (cotton candy, dunk tank, skills challenges, etc..)	Awards Presentations
Major/Senior Picnic	Major/Senior Picnic Overall Impression	Timeliness of food	Special Foods & Activities (cotton candy, dunk tank, skills challenges, etc..)	Awards Presentations
All-Star Extravaganza	All-Star Extravaganza Overall Impression	Timeliness of food	Special Foods & Activities (cotton candy, dunk tank, skills challenges, etc..)	Awards Presentations

Other (please specify)

16. If you volunteered within the concession stand this season, rate your impressions on the following;

	Exceeded Expectations	Met Expectations	Below Expectations
Orientation	If you volunteered within the concession stand this season, rate your impressions on the following; Orientation Exceeded Expectations	Met Expectations	Below Expectations
Ease of operation	Ease of operation Exceeded Expectations	Met Expectations	Below Expectations
Operation Manual	Operation Manual Exceeded Expectations	Met Expectations	Below Expectations
Inventory	Inventory Exceeded Expectations	Met Expectations	Below Expectations

Other (please specify)

17. Let us know what other food items you would like us to sell in 2010.

Let us know what other food items you would like us to sell in 2010.

18. Rate our NEW concession stand on the following;

	Exceeded Expectations	Met Expectation	Below Expectations
Food Choices	Rate our NEW concession stand on the following; Food Choices Exceeded Expectations	Met Expectation	Below Expectations
Quality of food	Quality of food Exceeded Expectations	Met Expectation	Below Expectations
Pricing	Pricing Exceeded Expectations	Met Expectation	Below Expectations
Food preparation	Food preparation Exceeded Expectations	Met Expectation	Below Expectations
Quality of Service	Quality of Service Exceeded Expectations	Met Expectation	Below Expectations
Quality of presentation	Quality of presentation Exceeded Expectations	Met Expectation	Below Expectations
Speed of service	Speed of service Exceeded Expectations	Met Expectation	Below Expectations

Other (please specify)

19. What immediate field improvements would like to see happen for the 2010 season.

What immediate field improvements would like to see happen for the 2010 season. Raise the dirt level of the fields

Replace staked bases with breakaway bases

Outfield Fences

Lights

Add Pitching Mounds on Diamonds #3 & #4

Other

Other (please specify)

20. Rate The CNBSA/Town of Pendleton Fields on the following;

	Exceeded Expectations	Met Expectations	Below Expectations
Drainage	Rate The CNBSA/Town of Pendleton Fields on the following; Drainage Exceeded Expectations	Met Expectations	Below Expectations
Field Preparation (raked, lined)	Field Preparation (raked, lined) Exceeded Expectations	Met Expectations	Below Expectations
Pitcher Mounds	Pitcher Mounds Exceeded Expectations	Met Expectations	Below Expectations
Bases	Bases Exceeded Expectations	Met Expectations	Below Expectations
Dug Outs	Dug Outs Exceeded Expectations	Met Expectations	Below Expectations
Back Stops	Back Stops Exceeded Expectations	Met Expectations	Below Expectations
Grass	Grass Exceeded Expectations	Met Expectations	Below Expectations

Other (please specify)

21. Rate the CNBSA/Town of Pendleton Equipment

	Exceeded Expectations	Met Expectations	Below Expectations
Batting Helmets	Rate the CNBSA/Town of Pendleton Equipment Batting Helmets Exceeded Expectations	Met Expectations	Below Expectations
Catchers Masks	Catchers Masks Exceeded Expectations	Met Expectations	Below Expectations
Catcher Shin Gaurds	Catcher Shin Gaurds Exceeded Expectations	Met Expectations	Below Expectations
Catcher Chest Protectors	Catcher Chest Protectors Exceeded Expectations	Met Expectations	Below Expectations
Bats	Bats Exceeded Expectations	Met Expectations	Below Expectations
Balls	Balls Exceeded Expectations	Met Expectations	Below Expectations
Equipment Bags	Equipment Bags Exceeded Expectations	Met Expectations	Below Expectations

Other (please specify)

22. Rate our Umpires on the following

	Exceeded Expectations	Met Expectations	Below Expectations
Calling Balls & Strikes	Rate our Umpires on the following Calling Balls & Strikes Exceeded Expectations	Met Expectations	Below Expectations
Understanding the rules	Understanding the rules Exceeded Expectations	Met Expectations	Below Expectations
Confidence	Confidence Exceeded Expectations	Met Expectations	Below Expectations
Timeliness	Timeliness Exceeded Expectations	Met Expectations	Below Expectations
Preparation	Preparation Exceeded Expectations	Met Expectations	Below Expectations
Presentation	Presentation Exceeded Expectations	Met Expectations	Below Expectations
Assertiveness	Assertiveness Exceeded Expectations	Met Expectations	Below Expectations

Other (please specify)

23. Rate our scheduling

	Exceeded Expectations	Met Expectations	Below Expectation
# of games played	Rate our scheduling # of games played Exceeded Expectations	Met Expectations	Below Expectation
Night games	Night games Exceeded Expectations	Met Expectations	Below Expectation
Saturday games	Saturday games Exceeded Expectations	Met Expectations	Below Expectation
Field avaialbility for practice	Field avaialbility for practice Exceeded Expectations	Met Expectations	Below Expectation
Timeliness of scheduling make-up games	Timeliness of scheduling make-up games Exceeded Expectations	Met Expectations	Below Expectation

Other (please specify)

24. Rate the quality of the job of each Officer/Director of the CNBSA.

	Exceeded Expectations	Met Expectations	Below Expectations
President	Rate the quality of the job of each Officer/Director of the CNBSA. President Exceeded Expectations	Met Expectations	Below Expectations
Vice President	Vice President Exceeded Expectations	Met Expectations	Below Expectations
Treasurer	Treasurer Exceeded Expectations	Met Expectations	Below Expectations
Secretary	Secretary Exceeded Expectations	Met Expectations	Below Expectations
Director of Challenger Program	Director of Challenger Program Exceeded Expectations	Met Expectations	Below Expectations
Director of Player Development/Coaching	Director of Player Development/Coaching Exceeded Expectations	Met Expectations	Below Expectations
Director of House League	Director of House League Exceeded Expectations	Met Expectations	Below Expectations
Director of Field Operation	Director of Field Operation Exceeded Expectations	Met Expectations	Below Expectations
Director of Equipment/Supplies	Director of Equipment/Supplies Exceeded Expectations	Met Expectations	Below Expectations
Director of Fundraising	Director of Fundraising Exceeded Expectations	Met Expectations	Below Expectations
Director of Communications	Director of Communications Exceeded Expectations	Met Expectations	Below Expectations
Director of Umpires	Director of Umpires Exceeded Expectations	Met Expectations	Below Expectations
Director of Travel/Tournament Teams	Director of Travel/Tournament Teams Exceeded Expectations	Met Expectations	Below Expectations
Director of Concessions	Director of Concessions Exceeded Expectations	Met Expectations	Below Expectations

25. Please rate the CNBSA on the following

	Exceeded Expectation	Met Expectation	Below Expectations
Fun	Please rate the CNBSA on the following Fun Exceeded Expectation	Met Expectation	Below Expectations
Level of Competition	Level of Competition Exceeded Expectation	Met Expectation	Below Expectations
Field Amenities (fencing, lights, concessions)	Field Amenities (fencing, lights, concessions) Exceeded Expectation	Met Expectation	Below Expectations
Sanction Affiliation (Little League, Babe Ruth, USSSA, etc...)	Sanction Affiliation (Little League, Babe Ruth, USSSA, etc...) Exceeded Expectation	Met Expectation	Below Expectations
Safety	Safety Exceeded Expectation	Met Expectation	Below Expectations
Competitive Balance	Competitive Balance Exceeded Expectation	Met Expectation	Below Expectations
Instruction/Quality of Coaching	Instruction/Quality of Coaching Exceeded Expectation	Met Expectation	Below Expectations
Organization	Organization Exceeded Expectation	Met Expectation	Below Expectations
Communication	Communication Exceeded Expectation	Met Expectation	Below Expectations

Comments

1. Default Section

1. Please provide your contact information (Optional)

2. How did you originally hear about the CNBSA?

3. What is the best way to communicate with you?

4. Are you currently utilizing either of the following?

5. How many children do you have playing for the CNBSA?

6. In what CNBSA Leagues do your Children play? (Check all that apply)

7. Rate our 2009 Uniforms

8. Rate the following on our sponsors

9. Do you have children playing for other baseball/softball organizations? And Why?

10. Please rate the following when making the decision to join a Baseball/Softball league.

11. Rate the CNBSA on the Quality of Play

12. What more would you like the CNBSA to offer in the area of Player Development?

13. Rate the following 2009 Clinics.

14. Rate the CNBSA Website on the following

15. Please rate the following extra activities

16. If you volunteered within the concession stand this season, rate your impressions on the following;

17. Let us know what other food items you would like us to sell in 2010.

18. Rate our NEW concession stand on the following;

19. What immediate field improvements would like to see happen for the 2010 season.

20. Rate The CNBSA/Town of Pendleton Fields on the following;

21. Rate the CNBSA/Town of Pendleton Equipment

22. Rate our Umpires on the following

23. Rate our scheduling

24. Rate the quality of the job of each Officer/Director of the CNBSA.

25. Please rate the CNBSA on the following