San Francisco Planning Department - Universal Planning Notification Project Survey

Welcome to the survey for the San Francisco Planning Department's Universal Planning Notification (UPN) Project. The UPN project seeks to consolidate, simplify and improve the Planning Department’s public notification processes, which currently number more than 40.

Examples of Planning Department notfications include: PUBLIC HEARINGS before the Planning Commission (i.e. Conditional Use and Rezoning), Historic Preservation Commission (i.e. Landmark Designation and Certificate of Appropriateness) and Zoning Administrator (i.e. Variance); BUILDING PERMIT APPLICATIONS for demolition, new construction and alteration pursuant to Planning Code Sections 311 and 312; and, ENVIRONMENTAL REVIEW (i.e. preparation of Environmental Impact Report - EIR).

Your participation in this survey will provide valuable input to the Department and assist in development of improved notification standards.

To keep informed of updates on the UPN project, please visit our website at http://upn.sfplanning.org.

Within the past year, have you received or viewed any of the following Planning Department notifications?

	Yes/No	If yes, how many?	Did the notification materials help you understand the project?
MAILED NOTICE OF PUBLIC HEARING	Within the past year, have you received or viewed any of the following Planning Department notifications? MAILED NOTICE OF PUBLIC HEARING Yes/No	If yes, how many?	Did the notification materials help you understand the project?
MAILED NOTICE OF BUILDING PERMIT APPLICATION WITH PLANS ("Section 311/312")	MAILED NOTICE OF BUILDING PERMIT APPLICATION WITH PLANS ("Section 311/312") Yes/No	If yes, how many?	Did the notification materials help you understand the project?
MAILED NOTICE OF ENVIRONMENTAL REVIEW	MAILED NOTICE OF ENVIRONMENTAL REVIEW Yes/No	If yes, how many?	Did the notification materials help you understand the project?
POSTED NOTICE OF PUBLIC HEARING	POSTED NOTICE OF PUBLIC HEARING Yes/No	If yes, how many?	Did the notification materials help you understand the project?
POSTED NOTICE OF BUILDING PERMIT APPLICATION ("Section 311/312")	POSTED NOTICE OF BUILDING PERMIT APPLICATION ("Section 311/312") Yes/No	If yes, how many?	Did the notification materials help you understand the project?
NEWSPAPER AD	NEWSPAPER AD Yes/No	If yes, how many?	Did the notification materials help you understand the project?
BLOCK BOOK NOTATION (BBN)	BLOCK BOOK NOTATION (BBN) Yes/No	If yes, how many?	Did the notification materials help you understand the project?

If any of the above notification types did not help you understand the project, please describe what you feel was missing from the notice.

For notifications of PUBLIC HEARINGS, did the notice help you understand the ACTION or DECISION that was to be made on the project by the Planning Commission/Historic Preservation Commission/Zoning Administrator?

N/A - I did not receive notice of a PUBLIC HEARING

If the notification did not help you understand the ACTION or DECISION that was to be made, please describe what you feel was missing from the notice.

For notifications of BUILDING PERMIT APPLICATIONS WITH PLANS ("Section 311/312"), what was the most useful element (NOTICE or PLANS)?

For notifications of BUILDING PERMIT APPLICATIONS WITH PLANS ("Section 311/312"), what was the most useful element (NOTICE or PLANS)? Notice

Plans

N/A - I did not receive notice of a BUILDING PERMIT APPLICATIONS WITH PLANS

Please describe why this element was more useful.

Did you contact staff assigned to the project or submit any materials to the Planning Department?

Did you contact staff assigned to the project or submit any materials to the Planning Department? Yes

If you answered yes to this question, how did you contact staff or submit materials (i.e. telephone, fax, mail, email, in person or at hearing)?

Please rate the usefulness/helpfulness of the following notification elements (1 being least useful and 5 being most helpful):

	1	2	3	4	5	N/A
MAILED NOTICE – written description on notice	*Please rate the usefulness/helpfulness of the following notification elements (1 being least useful and 5 being most helpful): MAILED NOTICE – written description on notice 1	MAILED NOTICE – written description on notice 2	MAILED NOTICE – written description on notice 3	MAILED NOTICE – written description on notice 4	MAILED NOTICE – written description on notice 5	MAILED NOTICE – written description on notice N/A
MAILED NOTICE – plans included with notice	MAILED NOTICE – plans included with notice 1	MAILED NOTICE – plans included with notice 2	MAILED NOTICE – plans included with notice 3	MAILED NOTICE – plans included with notice 4	MAILED NOTICE – plans included with notice 5	MAILED NOTICE – plans included with notice N/A
POSTED NOTICE – written description on poster	POSTED NOTICE – written description on poster 1	POSTED NOTICE – written description on poster 2	POSTED NOTICE – written description on poster 3	POSTED NOTICE – written description on poster 4	POSTED NOTICE – written description on poster 5	POSTED NOTICE – written description on poster N/A
POSTED NOTICE – location and size of poster	POSTED NOTICE – location and size of poster 1	POSTED NOTICE – location and size of poster 2	POSTED NOTICE – location and size of poster 3	POSTED NOTICE – location and size of poster 4	POSTED NOTICE – location and size of poster 5	POSTED NOTICE – location and size of poster N/A
NEWSPAPER AD – written description	NEWSPAPER AD – written description 1	NEWSPAPER AD – written description 2	NEWSPAPER AD – written description 3	NEWSPAPER AD – written description 4	NEWSPAPER AD – written description 5	NEWSPAPER AD – written description N/A

Comments

For PUBLIC HEARINGS, what would be your preferred method of viewing Planning Department notifications? (choose one)

For PUBLIC HEARINGS, what would be your preferred method of viewing Planning Department notifications? (choose one) MAILED NOTICE

POSTED NOTICE

NEWSPAPER AD

MAILED POSTCARD WITH LINK TO NOTICE ON PLANNING DEPARTMENT WEBSITE

ALL OF THE ABOVE

NONE - I WOULD PREFER NOT TO RECEIVE NOTIFICATIONS

Please explain why this form of notification is your preferred option.

For BUILDING PERMIT APPLICATIONS ("Section 311/312"), what would be your preferred method of viewing Planning Department notifications? (choose one)

For BUILDING PERMIT APPLICATIONS ("Section 311/312"), what would be your preferred method of viewing Planning Department notifications? (choose one) MAILED NOTICE

POSTED NOTICE

NEWSPAPER AD

MAILED POSTCARD WITH LINK TO NOTICE ON PLANNING DEPARTMENT WEBSITE

ALL OF THE ABOVE

NONE - I WOULD PREFER NOT TO RECEIVE NOTIFICATIONS

Please explain why this form of notification is your preferred option.

If plans were available online (via the Planning Department website) rather than mailed, how likely would you be to review them electronically (recognizing the environmental benefits of reduced paper usage)?

Likely

Not Likely

Never - I don't have a computer, but I would like to view plans

Never - I don't care to view plans

Please provide any additional suggestions regarding potential improvements to our notification process.

Thank you for your interest in, and help to improve, our public notification processes.

If you would like to be added to the contact list for the UPN project, please provide the following information.

Thank you for your interest in, and help to improve, our public notification processes. If you would like to be added to the contact list for the UPN project, please provide the following information. Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Country:
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San Francisco Planning Department - Universal Planning Notification Project
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1. Notfication Survey

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1. Notfication Survey

San Francisco Planning Department - Universal Planning Notification Project
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