| Hours the library is open | | | | | |
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| Shatford Library building (as a facility) | | | | | |
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| Library's online catalog for books | | | | | |
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| Library as a study hall | | | | | |
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| Availability of Internet accessible computers | | | | | |
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| Librarian assistance at the Reference desk | | | | | |
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| Library staff assistance at the check out counter | | | | | |
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| Library orientations and drop-in workshops | | | | | |
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| Quantity of books in the library | | | | | |
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| Quality of books in the library | | | | | |
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| Currency of books in the library | | | | | |
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| Reserve textbook collection | | | | | |
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| Quality of online databases in the library | | | | | |
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| Quantity of resources available online | | | | | |
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| Home access to online databases | | | | | |
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| Interlibrary loan services | | | | | |
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| Library Web page information | | | | | |
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