GRL Services Customer Service Rating Survey


1. Are you satsfied with the service that Geddes Refrigeration is providing?
2. Please rate our services on a scale of 1-10, with 10 being the highest.
3. What do you think of our Service Technicians?
4. Do you think our response time is adequate/prompt?
5. What areas of our service/products would you like to see improvements in presently?
6. How would you rate the following areas of our Service Delivery:
Customer Service
Service Quality
Maintenance reports
7. Have you ever had a bad experience with GRL. If yes, how was it dealt with?
8. Is your company planning any new developments for A/C Refrigeration or Solar Alternative Energy Systems that GRL could assist with? If yes, please specify
9. Please fill in the following information.
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