Division of Research and Sponsored Programs (RSP) Customer Satisfaction Survey

 
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1. Choose the option that best categorizes your role:
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2. Have you had any interaction with Research and Sponsored Programs (RSP)?
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3. Please identify the most recent type of service/interaction with RSP? (Please check all that apply)
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4. How satisfied are you with the overall quality of customer service provided by RSP staff?
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5. How satisfied are you with the following service qualities provided by RSP staff?
Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied
Professionalism
Timeliness
Issue Resolution
Helpfulness
Responsiveness
Competence
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6. How satisfied are you with the following services provided by RSP?
Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied
Utilizing RSP web portal (www.cau.edu/research).
Identifying and pursuing new research initiatives.
Locating potential funding sources upon request.
Guiding faculty and staff through the proposal preparation and submission process.
Coordinating and facilitating research partnerships, collaborative, and cooperative agreements.
Managing activities related to intellectual property, technology transfer and commercialization, and inventions (i.e, patents, copyrights, publication agreements, licensing, etc).
Disseminating information on availability and deadlines of potential funding opportunities (i.e. The Radar, Radar e-Newsletter, etc).
Administering post award activities (i.e., start-up, expenditure transactions, reporting, close-out, etc).
Providing Research compliance training and support relating to human subjects (IRB), animal care and use (IACUC), and research integrity (RCR).
Developing and providing education and training programs/opportunities (i.e., RSP Academy, Workshops, Brownbags, etc).
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7. Is there a specific funding source, group or category that interests you?
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8. How satisfied are you with the Laboratory Safety and Chemical Hygiene Training provided to help you understand the hazards of working in a laboratory with hazardous materials and/or while performing hazardous operations?
9. Please let us know what we do particularly well?
10. How can we better assist you in the future?
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