Frustrated by instructions? Tell us what you think!

1. In what categories have you come across poor product instructions (tick all that are relevant)?
2. What did you find difficult about the instructions (tick all that are relevant)?
3. Would you return a purchase for a refund because of poor instructions?
4. How important are good instructions to your enjoyment and use of a product?
Not important at allOf little importanceQuite importantIncreasingly importantVitally important
Good instructions are
5. What are the worst instructions you have ever experienced?
6. Please add any other points you would like to make about product instructions you have come across:
7. In general terms, what do you think can make product instructions easier to use?
8. Are you male or female?
9. Approximately how old are you?
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