Lee County Parks & Recreation Website Feedback Survey

1. This survey is for LeeParks.org. There is a separate survey for the WebTrac registration site.

Thank you for participating in this survey. Your input is very important to us. All responses will help us understand how we are doing and identify areas where we might improve access to our website. Please answer as many questions as you can to the best of your ability. Please use the separate survey for comments on our WebTrac Online Registration website.

1. How did you find out about the Lee County Parks & Recreation website?
(Please check all that apply)

How did you find out about the Lee County Parks & Recreation website? (Please check all that apply) Lee County Government homepage/directory

Saw printed materials related to Lee County Parks & Recreation (flyers, brochures, etc.)

Found link using a search engine

Followed link from another Web page

Referred by a friend

Other (please specify)

2. Which best describes your affiliation to Lee County Parks & Recreation?
(Please check all that apply)

Which best describes your affiliation to Lee County Parks & Recreation? (Please check all that apply) Visiting Lee County for the first time

Frequent visitor to Lee County

Full-time resident of Lee County

Part-time resident of Lee County

Current user of Lee County Parks & Recreation facilities

Staff

Volunteer

Other (please specify)

3. How often do you visit the Lee County Parks & Recreation website?

How often do you visit the Lee County Parks & Recreation website? Every day

Several times a week

Once a week

Several times a month

Once a month or less

This is my first visit

4. What was the main reason for visiting the website?
(Please check all that apply)

What was the main reason for visiting the website? (Please check all that apply) Obtaining information on services

Obtaining information on facilities

Obtaining information on locations

Obtaining information on programs

Obtaining information on passes

Seeking news releases

Other (please specify)

5. Are you disabled or impaired?
Note: This is a sensitive question that can help us to understand the needs of current web users - it is not intended to offend.
(Please check all that apply)

Are you disabled or impaired? Note: This is a sensitive question that can help us to understand the needs of current web users - it is not intended to offend. (Please check all that apply) No

Rather not say

Vision Impaired

Hearing Impaired

Motor Impaired

Cognitively Impaired

6. Where are you located?

In Lee County:

Where are you located? In Lee County: Alva Boca Grande Bonita Cape Coral Captiva	Estero Fort Myers Fort Myers Beach Lehigh Acres Matlacha	North Fort Myers Olga Pine Island Sanibel
Outside Lee County (please specify)

7. What is the primary place you access the Internet from?
(Please check all that apply)

What is the primary place you access the Internet from? (Please check all that apply) School

Office/work

Home

Mostly from a public terminal (i.e., library)

Mobile/PDA

Other (please specify)

8. What is your primary computing platform?

What is your primary computing platform? Macintosh

Linux

Unix

Windows

Don't Know

Other (please specify)

9. What is your internet connection speed?

What is your internet connection speed? Institutional Network (i.e. school, office, library, etc.)

T1 or higher

Cable Modem/DSL

56k Modem

28.8k Modem or lower

Don't Know

10. What screen resolution do you most frequently use?

What screen resolution do you most frequently use? 640x480 800x600 1024x768	1152x900 1280x1024 Don't Know
Other (please specify)

11. Which Internet browser do you most frequently use?

Which Internet browser do you most frequently use? Internet Explorer v4 or lower Internet Explorer v4.5 Internet Explorer v5 Internet Explorer v5.2 Internet Explorer v5.5 Internet Explorer v6 Internet Explorer v7 or higher	Netscape v3 or lower Netscape v4x Netscape v6x Netscape v7x or higher Mozilla 1.3 or lower Mozilla 1.4 Mozilla 1.5 or higher	Safari beta Safari v1.0 or higher Opera v4 or lower Opera v5x Opera v6x Opera v7x or higher
Other (please specify)

12. Do you use assistive technology to access the internet?

Do you use assistive technology to access the internet? Yes

If "yes", please indicate which assistive technology you use:

13. Please rate your satisfaction level with the following website functionality/attributes:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	No Opinion
Access of Contents	*Please rate your satisfaction level with the following website functionality/attributes: Access of Contents Very Satisfied	Access of Contents Satisfied	Access of Contents Neutral	Access of Contents Dissatisfied	Access of Contents Very Dissatisfied	Access of Contents No Opinion
Resources	Resources Very Satisfied	Resources Satisfied	Resources Neutral	Resources Dissatisfied	Resources Very Dissatisfied	Resources No Opinion
Quality of Information	Quality of Information Very Satisfied	Quality of Information Satisfied	Quality of Information Neutral	Quality of Information Dissatisfied	Quality of Information Very Dissatisfied	Quality of Information No Opinion
Quantity of Information	Quantity of Information Very Satisfied	Quantity of Information Satisfied	Quantity of Information Neutral	Quantity of Information Dissatisfied	Quantity of Information Very Dissatisfied	Quantity of Information No Opinion
Search Capabilities	Search Capabilities Very Satisfied	Search Capabilities Satisfied	Search Capabilities Neutral	Search Capabilities Dissatisfied	Search Capabilities Very Dissatisfied	Search Capabilities No Opinion
Downloads	Downloads Very Satisfied	Downloads Satisfied	Downloads Neutral	Downloads Dissatisfied	Downloads Very Dissatisfied	Downloads No Opinion
Site Navigation	Site Navigation Very Satisfied	Site Navigation Satisfied	Site Navigation Neutral	Site Navigation Dissatisfied	Site Navigation Very Dissatisfied	Site Navigation No Opinion
Visual Appeal	Visual Appeal Very Satisfied	Visual Appeal Satisfied	Visual Appeal Neutral	Visual Appeal Dissatisfied	Visual Appeal Very Dissatisfied	Visual Appeal No Opinion
Speed	Speed Very Satisfied	Speed Satisfied	Speed Neutral	Speed Dissatisfied	Speed Very Dissatisfied	Speed No Opinion
Usefulness	Usefulness Very Satisfied	Usefulness Satisfied	Usefulness Neutral	Usefulness Dissatisfied	Usefulness Very Dissatisfied	Usefulness No Opinion
Overall Site	Overall Site Very Satisfied	Overall Site Satisfied	Overall Site Neutral	Overall Site Dissatisfied	Overall Site Very Dissatisfied	Overall Site No Opinion

14. Please indicate your agreement/disagreement with the following statements:

	Strongly agree	Agree	Neutral	Disagree	Strongly Disagree	No Opinion
The site is a good representation of Lee County Parks & Recreation.	*Please indicate your agreement/disagreement with the following statements: The site is a good representation of Lee County Parks & Recreation. Strongly agree	The site is a good representation of Lee County Parks & Recreation. Agree	The site is a good representation of Lee County Parks & Recreation. Neutral	The site is a good representation of Lee County Parks & Recreation. Disagree	The site is a good representation of Lee County Parks & Recreation. Strongly Disagree	The site is a good representation of Lee County Parks & Recreation. No Opinion
The site navigation is easy to understand.	The site navigation is easy to understand. Strongly agree	The site navigation is easy to understand. Agree	The site navigation is easy to understand. Neutral	The site navigation is easy to understand. Disagree	The site navigation is easy to understand. Strongly Disagree	The site navigation is easy to understand. No Opinion
Information is well organized.	Information is well organized. Strongly agree	Information is well organized. Agree	Information is well organized. Neutral	Information is well organized. Disagree	Information is well organized. Strongly Disagree	Information is well organized. No Opinion
It is easy to find what I'm looking for.	It is easy to find what I'm looking for. Strongly agree	It is easy to find what I'm looking for. Agree	It is easy to find what I'm looking for. Neutral	It is easy to find what I'm looking for. Disagree	It is easy to find what I'm looking for. Strongly Disagree	It is easy to find what I'm looking for. No Opinion
It is easy to view/download PDF files.	It is easy to view/download PDF files. Strongly agree	It is easy to view/download PDF files. Agree	It is easy to view/download PDF files. Neutral	It is easy to view/download PDF files. Disagree	It is easy to view/download PDF files. Strongly Disagree	It is easy to view/download PDF files. No Opinion
The site allows a good user experience.	The site allows a good user experience. Strongly agree	The site allows a good user experience. Agree	The site allows a good user experience. Neutral	The site allows a good user experience. Disagree	The site allows a good user experience. Strongly Disagree	The site allows a good user experience. No Opinion

15. Please describe what you like most about the Lee County Parks & Recreation website:

Please describe what you like most about the Lee County Parks & Recreation website:

16. Please provide any additional comments that you feel will help us improve the Lee County Parks & Recreation website's user experience:

Please provide any additional comments that you feel will help us improve the Lee County Parks & Recreation website's user experience:

If you would like to contact us, please call Lee County Parks & Recreation at 239-533-7275 or email LeeParks@leegov.com. Thank you.

Lee County Parks & Recreation Website FeedbackExit this survey

1. This survey is for LeeParks.org. There is a separate survey for the WebTrac registration site.

Lee County Parks & Recreation Website Feedback
Exit this survey