SBAC Survey of Business Start-ups
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1. Share your San Francisco Business Start-Up Experence
1
. Did the City process and/or costs prevent you from starting your business?
Did the City process and/or costs prevent you from starting your business?
Yes
No
If you answered yes, please comment
2
. If you started your business, what type of business do you own in San Francisco?
If you started your business, what type of business do you own in San Francisco?
3
. How many different City licenses and permits are required of your business?
How many different City licenses and permits are required of your business?
0-3
4-6
7-10
11 or more
4
. What City Department process(es) served you to your satisfaction? (you may pick more than one City agency)
What City Department process(es) served you to your satisfaction? (you may pick more than one City agency)
Art Commission (e.g., street artist program)
Entertainment Commission (e.g., after hours permit)
Tax Collector/Treasurer (e.g., business taxes/registration)
County Clerk (e.g., FBN registration)
Department of Public Works (e.g., sidewalk encroachment)
Department of Public Health (e.g., food, massage, MCD)
Department of Building Inspection (e.g., building permit)
Planning Department (e.g., CU permit, change of use, zoning)
San Francisco Police Department (e.g., peddlers, taxicabs)
San Francisco Fire Department (e.g., public assembly)
Assessor-Recorder (personal property tax)
Office of Economic and Workforce Development (tax credits)
Other City Agency
None (all City agency processes were not satisfactory)
Please share your experience.
5
. What City Department process(es) DID NOT serve you to your satisfaction? (you may pick more than one City agency)
What City Department process(es) DID NOT serve you to your satisfaction? (you may pick more than one City agency)
Art Commission (e.g., street artist program)
Entertainment Commission (e.g., after hours permit)
Tax Collector/Treasurer (e.g., business taxes/registration)
County Clerk (e.g., FBN registration)
Department of Public Works (e.g., sidewalk encroachment)
Department of Public Health (e.g., food, massage, MCD)
Department of Building Inspection (e.g., building permit)
Planning Department (e.g., CU permit, change of use, zoning)
San Francisco Police Department (e.g., peddlers, taxicabs)
San Francisco Fire Department (e.g., public assembly)
Assessor-Recorder (personal property tax)
Office of Economic and Workforce Development (tax credits)
Other City Agency
None (all City agency processes were satisfactory)
Please share your experience.
6
. Did you receive assistance from the Small Business Assitance Center (SBAC)?
Did you receive assistance from the Small Business Assitance Center (SBAC)?
Yes
No (skip to Question 7)
7
. Were you satisfied with SBAC's services?
Were you satisfied with SBAC's services?
Very satisfied
Mostly satisfied
Somewhat satisfied
Not satisfied
Comments about the service are welcome.
8
. Did you contact another local agency (SBA, non-profit organization, lending institution, etc.) for technical start-up help?
Did you contact another local agency (SBA, non-profit organization, lending institution, etc.) for technical start-up help?
No
Yes (if yes, please provide comments below)
name of agency and your experience:
9
. Please provide suggestions to help streamline the process for small businesses, including best practices from other cities, and ideas you believe would help businesses save money and time.
Please provide suggestions to help streamline the process for small businesses, including best practices from other cities, and ideas you believe would help businesses save money and time.
10
. May we contact you for more information?
May we contact you for more information?
No
Yes (if yes, please provide your contact information below)
name, email, and telephone:
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