Intelligent utility workforce KSAs
 

1. How important are these knowledge, skills and abilities (KSAs) for the intelligent utility workforce?

 UnimportantSlightly importantImportantVery importantCritical
Are dedicated to providing services and solutions for unique customer needs
Are continually engaged in learning and workforce development initiatives
Quickly make objective decisions based on complex, real-time data
Actively contribute to product innovation and development
Work well within a crossfunctional, multi-dimensional organizational structure
Adapt to continual change within the industry, organization and individual job responsibilities
Use advanced understanding of technology to anticipate and drive change
Practice group and collaboration-focused decision making

2. If you would like, please provide the following information.