Client Satisfaction Survey

1. Default Section

1. Did the staff member who answered your call listen attentively to your concerns and ask questions as needed for clarification?
2. Did they communicate the information clearly?
3. Were your questions answered thoroughly?
4. Were you encouraged to call back to ask for additional information and/or service?
5. Did the person offer to send you information by email or US Postal Office?
6. Would you use this Information & Referral service again?
7. Would you recommend this service to someone else coping with MS?
8. Is there anything else we can do for you?
9. Would you like to be on our mailing list?
10. If you would like to be on our mailing list, please complete the information below.
11. E-mail address
12. Please tell us, are you:
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