Customer Satisfaction Questionnaire for TMDL Web site
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1. Default Section
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1
. Please answer the following questions on a scale of 1 to 6 (1 being Very Satisfied and 6 being Very Dissatisfied):
How satisfied are you with the following aspects of this site?
1
2
3
4
5
6
N/A
Access to other resources
Please answer the following questions on a scale of 1 to 6 (1 being Very Satisfied and 6 being Very Dissatisfied): How satisfied are you with the following aspects of this site? Access to other resources 1
2
3
4
5
6
N/A
Layout
Layout 1
2
3
4
5
6
N/A
Technical information
Technical information 1
2
3
4
5
6
N/A
Navigation
Navigation 1
2
3
4
5
6
N/A
Graphics
Graphics 1
2
3
4
5
6
N/A
Access to data
Access to data 1
2
3
4
5
6
N/A
Content Organization
Content Organization 1
2
3
4
5
6
N/A
Amount of content
Amount of content 1
2
3
4
5
6
N/A
Comments
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2
. How satisfied are you that this site provides a good overview of the Clean Water Act section 303(d)program (Impaired Waters Lists and TMDL program)?
How satisfied are you that this site provides a good overview of the Clean Water Act section 303(d)program (Impaired Waters Lists and TMDL program)?
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
Not Applicable
Comments
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3
. How satisfied are you that this site provides all the information you need?
How satisfied are you that this site provides all the information you need?
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
Not Applicapable
Comments
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4
. Which group best describes your role in coming to our site?
Which group best describes your role in coming to our site?
General Public
Researcher/Scientist
Industry Representative
U.S. EPA
Federal Government
State Government
Other (please specify)
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5
. How often do you visit the 'Impaired Waters and TMDL' Web site?
How often do you visit the 'Impaired Waters and TMDL' Web site?
This is my first time
Daily
Weekly
Monthly
Less frequently
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6
. How long have you been involved in 303(d) listing or TMDL-related work?
How long have you been involved in 303(d) listing or TMDL-related work?
Less than 6 months
6 months to a 2 years
2-5 years
5 years or more
Not Applicable
7
. If we may contact you in the future about your survey please type your email address.
If we may contact you in the future about your survey please type your email address.
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