Student Financial Aid Survey
 

 

1. You are a: (Please select one)

2. When did you submit your FAFSA Application?

3. Please indicate the reason for your visit. (Check all that apply)

4. In your most recent visit to the Student Financial Aid Office, in minutes, how long did you have to wait before speaking with an advisor or counselor?

5. What is your preference for contacting the Student Financial Aid Office? (Please check all that apply)

6. Do you know how to track your Student Loan borrowing amounts?

7. Would you be interested in information regarding Financial Literacy?

8. Have you read any of the information from the Financial Aid web page?

9. If you selected "Yes" in Question #8 please rate the usefulness of the information.

10. Please indicate how much you agree or disagree with the following statements.

 Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
I was greeted promptly and courteously by the Student Financial Aid staff member.
The Student Financial Aid staff member who assisted me was knowledgeable in relation to my question or situation.
My questions were answered quickly and completely by the Student Financial Aid staff member.

11. What (approximately) time of day did you visit the Financial Aid Office?

12. What suggestions might you have to improve the services that are provided by the Student Financial Aid Office?

13. What grade would you give the Student Financial Aid Office? (A=Excellent, B=Good, C=Average, D=Below Average, F=Failing)